BBC Worldwide LimitedReviews of britbox.com

If I could give a half a star, I would. Their practices are deceptive and as many people that know about it, the better. They offer you a plan and after one season or a partial season, they block the rest of the episodes behind their premium plan. Instead of offering certain shows on standard and others on Premium, they trick you. It's awful and they will no longer get my money.

Scam subscription tactics. I was a subscriber to BritBox, and saw ads for their "Riveting, edge of your seat thriller." Not only was it slow and boring, but just when it finally started to get interesting, they wanted me to "Upgrade my Subscription" for $149.00 per year to watch episodes 4-6. No thank you. I was already paying $11/mo too much, and wasn't loving the shows, but I refuse to pay another $149 to watch the last 3 shows in a series after the first 3 episodes were included in my subscription. Total bait and switch.

Very disappointed with BritBox’s gift subscription setup. I purchased a one year gift subscription for an elderly family member and was charged for another full year with no renewal reminder or receipt emailed to me or them. As the buyer of the gift subscription, you also cannot access the recipient’s account to manage or cancel the renewal yourself. Be careful with gifted subscriptions as they yearly auto renewal that you can not cancel yourself as your not the account holder!

I loved their lineup, but very unreliable. The last straw I was in the middle of something and it kept asking for my userid and password but would not accept it. I tried unloading and reloading on my Apple TV device multiple times. Reach out to support but same thing kept happening I got so frustrated I cancelled my subscription. It was the most glitchy streaming app I have ever used!

First, during my subscription, they created a tiered level and wanted more money for me to access my fave shows so I went online with the app and canceled. But it didn't take. I got the notice of the credit card charge and immediately canceled, but they would not cancel effective that day, they canceled effective the next year. They refuse to publish a customer service number. In my opinion, they are defrauding customers. Do not do business with them.

Worked OK for a couple of years - now doesn't. On Native LG TV - stuck on 'not available, please retry'. On Apple TV 4K - 'Britbox is not available in your location'. Really? No available in New Jersey? Customer Support seems largely incapable and ill informed. Suggestions include changing my ISP!!!!!! Not accepting anything is 'on them' despite every other streaming service working on my network....... Terrible - would not recommend in any way.

Buyers beware. I thought this would be a nice gift for elderly people. Won’t allow me to cancel prevent auto renewal of the gift on my end. I’m supposed to ask the person I’m giving it to to go into settings and disable it.

I am a loyal -correction WAS a loyal britbox follower, never again, I had the worst ever custo=mer support experience Ive ever had today and will neve rever use britbox again, I bought a years subscription for britbox, then all of a sudden theres another level to gain access to the next episodes of series , NO number to speak to human to chat line it is, got noqwhere and agent ended up cancelling my subscription when I DIDNT TELL THEM TOO, GOT SUPERVISOR WHO BASICALLY WAS USELESS, BBC-IF THIS IS WHO YOU EMPLOY --YOU NEED TO BE LIQUIDATED-YOU JUST DONT CARE-DISGRACEFUL!