Broadout.comReviews of broadout.com

Response from Broadout.com· Feb 4, 2026

We sincerely apologize for the frustration and lack of communication you have experienced. This is not the level of service we strive to provide, and we are committed to resolving this for you immediately. To investigate your order and provide a clear solution, could you please share your order number and contact information? With these details, we can locate your order in our system, check its current status, and take direct action to either expedite shipment or process a refund as appropriate. We value your feedback and the opportunity to make this right. Thank you for bringing this to our attention. Sincerely, Lamar Customer Support Team

Response from Broadout.com· Dec 4, 2025

Thank you for bringing this to our attention, and we sincerely apologize for the delay and communication frustration you've experienced. We have checked your order and can confirm that the package shows as delivered according to the USPS tracking number: 9361289703055434607929. You may verify this status directly on the USPS website for the most up-to-date information. Regarding your email inquiry, our team did reply within 24 hours as part of our standard support process. We kindly suggest checking your spam or junk email folder, as sometimes our messages may be filtered there accidentally. If you still have not received the chair despite the tracking update, or if you have any further questions, please reply to this message or contact us again directly through our website contact form. We are here to ensure this is resolved promptly. Thank you for your patience and understanding. Best regards, The BRoadout Team