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Buildium Reviews | Read Customer Reviews of buildium.com

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IT & Communication
Buildium

BU

IT & Communication

BuildiumReviews of buildium.com

225 Franklin Street, Boston, Massachusetts

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4.1

Great

792 reviews

BUBuildium4.1

Reviews792 About Contact

About Buildium

Buildium is the only property management software designed by property managers for property managers. Buildium’s all-in-one, cloud-based solution allows property managers to be more efficient and take control of every aspect of their business – from accounting and leasing to operations and maintenance. Buildium services more than 16,000 managers of rental properties and associations in 46 countries – totaling over one million units under management. Backed by expert advice and relentless support, Buildium enables you to outperform across all facets of your business with intuitive software that balances power, simplicity, and ease of use.

Buildium (buildium.com) has 792 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.

Also known as: buildium.com
Website: buildium.com
Category: IT & Communication
Location: Boston, Massachusetts
Listed on Consumer Courier: 2026

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
The company replied to 21% of reviews.
Most recent review: October 2026.

How we calculate scores

Rating breakdown

5 star63%
4 star13%
3 star6%
2 star5%
1 star13%

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Contact & location

(888) 414-1988
buildium.com
[email protected]
225 Franklin StreetBoston, MA 02110

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Buildium reviews

792 approved reviews, newest moderated first

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Ben
Posted Aug 23, 2019
Constantly improving
Constantly improving. Great company
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Tammy
Posted Aug 22, 2019
The customer service is excellent
The customer service is excellent. The program is very user-friendly. I have recommended to others and they are also very satisfied with Buildium.
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KATIE H.
Posted Aug 22, 2019
Excellent and trained customer service…
Excellent and trained customer service reps! And a dedicated team of IT technicians that are available to make into reality the wishes of users! How does it get better than that? Oh, yeah, perhaps a better pricing structure!
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Rusty
Posted Aug 22, 2019
There are many great features that are…
There are many great features that are extremely useful. There are some that would be more useful if they had the ability to customize that would help with flow of business.
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Shena
Posted Aug 22, 2019
Amazing
Amazing! It changed the way I do business!
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Monica
Posted Aug 22, 2019
Pretty people friendly system and any…
Pretty people friendly system and any issues we have, we usually get a response on how to resolve. The recent upgrades are much better!
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Wright B.
Posted Aug 22, 2019
Longtime user, solid product but could be better
Having used Buildium for over 5 years, the software is overall a 4 star package, where the company could polish the product and add more features that would make it shine like a 5 star. But they lose a star recently for poor customer service online and some odd feature downgrade choices like a poorly managed renters insurance integration transition and awkward new feature implementation & messaging.
Response from Buildium· Aug 22, 2019
Hi there, We're sorry you had a poor experience with the renters insurance transition. We'd love to chat with you about the pain points you encountered, we will be reaching out to you shortly to set up a call. Best, The Buildium Team
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Mike
Posted Aug 22, 2019
its a very good program..
its a very good program... unfortunately some very nice features are not available in Canada...
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