John H.
Posted
Scam
Update, Not only have I not received my order! After numerous e-mails and phone calls to the company, and no one ever answers, no response! Do not buy anything from these scammers!

Excellent
315 reviews
Buttonsmith is an innovative American manufacturer offering high-quality, customizable accessories and apparel through both our online store and our enterprise platform. From our union-certified facility in Washington state, we craft a unique range of products including our popular Tinker Reel badge reels with interchangeable tops, premium dog collars and leashes, custom buttons, magnets, lanyards, t-shirts, tote bags, and stickers.What sets us apart is our commitment to quality and innovation. Our signature Tinker Reel design lets you instantly swap decorative tops to match your outfit or mood. Our dog collars and leashes are built to last, made with premium materials and careful attention to detail. Every product we make combines creative design with durable construction, backed by our satisfaction guarantee.As America's only carbon-neutral t-shirt printing operation, we take pride in sustainable, ethical manufacturing. All Buttonsmith products are union-made in the USA, supporting American workers while maintaining exceptional quality standards. Whether you're shopping for yourself or looking for custom merchandise for your organization, our state-of-the-art facility ensures consistent quality and rapid fulfillment.Beyond our consumer products, Buttonsmith's technology platform powers merchandise programs for political campaigns, franchise networks, labor unions, and non-profit organizations. Our innovative zero-inventory system and automated compliance handling have made us the trusted partner for over 300 organizations nationwide.Visit our online store to explore our full range of products, or contact us to learn about our enterprise solutions for organizations. Experience the difference that American innovation and craftsmanship can make.
Buttonsmith (buttonsmith.com) has 315 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
Showing 9 reviews with 1 star · Clear filters
John H.
Posted
Update, Not only have I not received my order! After numerous e-mails and phone calls to the company, and no one ever answers, no response! Do not buy anything from these scammers!
Louise B.
Posted
It has not been shipped / received
John M.
Posted
Ordered, waited two full business days to get an impersonal 'your order has been canceled because the pricing was wrong' email. No apology, no 'please re-order' or offer to retain the business. The 'new' price listed after was seven times the original amount.
Response from Buttonsmith· Sep 12, 2024
We're terribly sorry. There was a software glitch which cause the prices for hundred packs of buttons to be incorrectly reset to the price of a single button. As soon as we realized it, we corrected the problem, contacted you, and provided a full refund. We're a small business using US-made materials and union labor; unfortunately we can't sell things for a tiny fraction of what it costs us to make them. If we can be of help to you please let us know, as we would be happy to do business with you.
RONALD E.
Posted
They sent me the wrong size collar. Have not heard back from them yet about correcting their mistake.
Tyrone J.
Posted
A waste of money
Clay C.
Posted
The items I ordered never arrived.
Jim M.
Posted
I ordered several items from this company at an event on December 5. I have been asked multiple times to rate the company but have no way to do that when I have not received what I ordered yet or any status on my order?
Shahrnaz B.
Posted
Bought total of 10 of black 100% cotton and they were great. Bought 2 new polyester ones for $30 each and they were awful. Mine is too small the filter sticks out and my husband’s doesn’t stay away from his mouth. Gave them away.