BuyBackWorldReviews of buybackworld.com

TOTAL SCAM!! DO NOT USE!! My items have remained at “We’ve opened your box and checked in your items!” for 12+ business days, well beyond their quoted timeframe. My repeated attempts to reach customer support have also gone unanswered.

They often take very long times to process your trade in and send payment, even if it is for one item, often in the fall/winter, but they seem to be somewhat faster in the spring/summer. Oftentimes, I'd have to contact them to speed things up.

No hassles, clear directions, prompt settlement, good communication. Great way to share.

I had a few okay experiences with them but now they have stolen that last computer I sent to them and won't respond to my inquiries at all. Thieves!

Don’t trust them, they will lie and cheat you. The give excuses without evidence and have terrible customer service. On their website they will say an item is worth a price but not honor that price. I had my items reviewed buy the Apple Store before sending and got a letter stating my items where in perfect working order with no issues but when buybackworld gave me a reason why they where not honoring the price and refused to show proof or a clear explanation I knew this company was a fraud. Buyer beware do not trust them.

I got offered $50 for a brand new vacuum I wanted to sell that is $329 retail. I don’t even know how you could submit that offer with a straight face. This company is horrible, stingy, and has no shame.

I found out about this reseller after trying to find a place that would purchase my 24" Huion drawing tablet. There aren't a lot of places that buy something like this, so I was really glad they accepted Huion! They've been receptive and communicated with me regularly whenever I had a question or concern. Shipping was easy! While they weren't able to provide a box big enough for me, they did give me a shipping label to attach to the box. I dropped my package off on 7/08/2026, and it arrived at their facility the following Monday, 7/13/2026. I waited a week for them to inspect my Huion. When I felt that they were taking longer than expected, I emailed them, and they responded on 7/20/2026, telling me that they had an increase in trade-ins, but promised to expedite my order, which they did. My Huion Tablet passed inspection that same day! They have been honest and communicative throughout the process of me selling to them, which I appreciate! However, the reason for the 4-star rating is that I have not received funds in my PayPal yet. They told me my funds would be available within the week. It is now Saturday, 7/25/2026! Even though they say payments are issued in 2-3 business days, it's clear that isn't always the case. Sometimes there will be delays, so that's something to keep in mind if you need quick cash and decide to sell to them! Right now, my order is still in the "Inspection Passed" stage, and it's just a matter of waiting. However, I wanted to share this review and let you know what my experience has been like so far. I will update this review again and share the exact date I receive my deposit! *Update: As of today, 7/27/2026, they replied to an email I sent asking about the status of my payment. They have since told me that they opened a ticket with their Billing Department! I'll update again once I have an exact deposit date! *Update: Today is 7/28/2026, and I have officially received my deposit! It arrived first thing in the morning! Again, while they were a bit slow to deposit, they were responsive, kept in touch, and answered any questions I had throughout the process. Again, while the deposit did take a bit longer than I thought, it's just a matter of communicating with them. Thank you, BuyBackWorld! If I ever need to sell another tablet in the future, I'll be sure to consider you!

Warning - do not sell anything to this company. I sent them a latop in excellent condition. 375 offer down to 35 ! Said the the screen wasn’t working! All lies, have pictures and videos showing my computer working perfectly! It was wrapped and sent to them personally, case, bubble wrap and strong shipping box. Refused the offer and asked to send back. I want to see what they send back. I will update when they do. I will be going to the NY authorities and reporting them to local news channel to warn others. Do not let them get away with this con! How many people have they done this too? I will soon find out.