Great
260 reviews
LoftieLoftie is listed under Home Goods Stores.
Loftie (byloftie.com) has 260 customer reviews on Consumer Courier, with an average rating of 4.4 out of 5.
260 approved reviews, newest moderated first
Elizabeth
Posted
Loftie staff wad quick to respond and resolve my issues! Really kind people working there.
Response from Loftie· Sep 19, 2026
Hey Elizabeth! Quick to respond and kind — that's the combo we're always going for. Thanks for giving us a shot to fix things.
Baptiste G.
Posted
Best customer service i ve encountered
Response from Loftie· Sep 18, 2026
Baptiste, "best I've encountered" is a huge compliment — really glad our team could show you that. Thanks for taking the time to say so!
E H.
Posted
Great customer service helped fix a few set up issues, love the features.
Response from Loftie· Sep 18, 2026
Glad we could sort out those setup issues quickly — and happy you're enjoying the features now!
Megan J.
Posted
responded so quickly, sorted everything out for me in the best way possible. great customer service
Response from Loftie· Sep 18, 2026
Glad we could get everything sorted out for you so quickly, Megan! That's exactly the kind of experience we want every customer to have.
Bruce
Posted
Lofite support was quick responsive and helpful
Response from Loftie· Sep 16, 2026
Glad the team could get you a quick, helpful answer, Bruce! We'll keep that responsiveness up.
Frank P.
Posted
excellent customer service, continually followed up until issue was resolved
Response from Loftie· Sep 16, 2026
Frank, glad we stuck with it until things were actually resolved — that follow-through matters to us too. Thanks for taking the time to share this!
Suzanne
Posted
I've honestly never experienced this incredible customer service before. My problem is solved and more.
Response from Loftie· Sep 16, 2026
Suzanne, "solved and more" is exactly the kind of outcome we're going for! Really glad we could take care of you.
Fransiscus Ismaël M.
Posted
The company offers kind and personal support with questions, further underlining my impression that it's not just about a product - that already kindly intends to support people's well-being (especially sleep) - but also to act kind and be supportive in all ways.
Response from Loftie· Sep 16, 2026
Fransiscus, this really made our day. Kindness is something we try to build into every part of Loftie, not just the products, so it means a lot that it came through in your support experience too.
