Alicia
Posted
Terrible customer service
Terrible customer service! Canceled subscription same day as renewal and still got charged. Total ripoff and not worth the $179!

Poor
47 reviews
More than 3 million athletes have used CaptainU and we've helped athletes make the team at Division I giants, small, highly selective DIII colleges, and everything in between, including Canadian Interuniversity Schools, NAIA schools and Junior Colleges. Go to captainu.com to setup your profile and get started!
CaptainU (captainu.com) has 47 customer reviews on Consumer Courier, with an average rating of 2.1 out of 5.
47 approved reviews, newest moderated first
Alicia
Posted
Terrible customer service! Canceled subscription same day as renewal and still got charged. Total ripoff and not worth the $179!
Consumer
Posted
Terrible service. Cancelled it 2 monthes ago and we are still being charged. Keep getting same response that they sent email to that department and waiting on response. Do not do this service.
Tiyonna W.
Posted
Signed up two weeks ago and was immediately charged twice. Email response stated refund department was looking into it snd I’d receive response. Shouldn’t take two weeks. I hate auto-pay subscriptions. This is making me more leery of this site
katie M.
Posted
Captain u we cancelled our account in august still are charging us we have contacted them multiple times fraudulent company do not sign up
Will G.
Posted
good website, but very expensive. Their cheapest option is 20 dollars a month which is a bit much for what they provide.
Dave S.
Posted
This service is just terrible. There are no college coaches on this service. It's just a way to get people to pay for camp invites. Don't waste your money, especially for baseball. This business needs to shut down.
Response from CaptainU· Sep 15, 2020
Hey Dave, We are sorry to hear you did not have a great experience with CaptainU. There are thousands of college coaches using CaptainU today to find athletes and build great college teams. We would like to follow up with you to see how we could make your experience better. Let us know the best way to get in contact with you. Thank you, CaptainU
********
Posted
I have only received spam email from "coaches"
James F.
Posted
lots of information, quick responses from coaches so far.