Card Claims CenterReviews of cardclaimcenter.com

Best experience I've ever had with an insurance claim. I received a damage bill from Enterprise, uploaded it to the EClaimsLine portal, they asked 1 clarifying question, then sent a check to Enterprise on my behalf. The whole process took <3 weeks and required less than an hour of my time. I was amazed at how easy and smooth the process was. Thank you so much Chase and Eclaimsline!

Claim was settled according to expectations. Took a little longer than expected.

I damaged a rental car and had to deal with eclaimsline to get reimbursed through my credit card auto rental insurance. Terrible experience. Took six months to get my money. Reps on the phone were friendly, and seemed to want to help, but the process took so long for no apparent reason. I finally got my check in the mail (I don't know why they don't do digital payment), then realized after some time that I can't find the check or any record of its deposit. Contacted them, and they claim it was deposited, so now I need to to try to trace it. This mess is my fault, but there's no reason why I have to squeeze each response out of them. Chase (and all credit card issuers) should be held accountable for the service and reliability of a company to which they outsource insurance services which they promise their customers. They must ensure that their service providers are not below the standard that Chase customers expect of Chase itself. If Chase cannot oversee Eclaimsline's services, perhaps they should reconsider who they outsource their credit card insurance services to. Anyone evaluating their choices for a new credit card should take into account not only what insurance coverages the issuer promises, but who will be fulfilling those promises.

Filing a claim for trip delay was extremely easy. The claim was processed very quickly. I am very satisfied with the peace of mind this benefit offers.

I have created two claims in the past: - airfare reimbursement - car rental damage reimbursement The airfare reimbursement took a couple of months. The car rental damage reimbursement took 19 days. I was able to get refunded in both cases. Just be patient. The only downside on the process is that I didn't have a person's name to get back to get status on the claim.

Got my claims processed and refunded within satisfactory timeline.

I got a new AirPod Pro crushed by a semi truck replaced with little effort and no cost.

Great Experience with my claim, completed the online paperwork and spoke with claims professional via a follow up phone call. Claim was paid within 30 day.