Noah
Posted
Always supportive
Always supportive and nonjudgmental. I have called several times I am navigating new limitations due to a stroke at a young age. No mocking, just care and compassion.

Excellent
1,522 reviews
The best place to shop for home health products and caregiving supplies. Order online today with free 1-2 day shipping on orders over $49.
Carewell (carewell.com) has 1,522 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
1,522 approved reviews, newest moderated first
Noah
Posted
Always supportive and nonjudgmental. I have called several times I am navigating new limitations due to a stroke at a young age. No mocking, just care and compassion.
CM
Posted
Had a problem with my online account. Not giving me autoship and discount. So I called phone service - WOW! Stephanie restored my faith in human kindness! Thank you for truly caring to help me with my issue and for making me feel very comfortable and stress-free! I don’t usually write reviews unless my experience is so wonderful that I have to share! Well this is truly one of those moments! Again Stephanie - Thank you for being you! Sincerely CM
Barbara C.
Posted
I always have a great customer service experience with the Carewell team. I always receive my items quickly and packaged with the most care.
Marisol Cruz, Los A.
Posted
The representative was nice, knowledgeable, and really seemed to care. I couldn’t ask for more.
Anita
Posted
When I needed to make a return, the representative was friendly, courteous and helpful. The prices at Carewell are so reasonable and the service is wonderful. I highly recommend this company.
KT
Posted
Customer Service I haven’t received the puréed food at this time. My order is scheduled to arrive on Monday. However, I have received Exceptional customer service, and I appreciate that. I will submit another review once we try the products. Thank you Carewell, and keep up the great work. Tamiko
Finally2
Posted
In trying to change my auto delivery date, I became confused as to whether or not I had done it correctly so Chandra was assigned to help me. She did a FANTASTIC job of understanding my question and making sure my change requests were correct. She was patient with my slow typing and made sure I didn't have any other problems before the conversation ended. I learned about the Carewell briefs while in a SNF in March and immediately started to order them. They are a LOT SOFTER and easier on the skin than what I was buying in the stores. Plus, they're purple, my favorite color. 😆😆
Mary N.
Posted
This was the best customer service I’ve ever received. It was very efficient with no waiting! I was pleasantly surprised!!