Excellent
1,522 reviews
CarewellThe best place to shop for home health products and caregiving supplies. Order online today with free 1-2 day shipping on orders over $49.
Carewell (carewell.com) has 1,522 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
1,522 approved reviews, newest moderated first
Gerald A.
Posted
Awesome Service😎😎
Response from Carewell· Oct 3, 2023
We're so happy to hear that you had a great experience! If you need anything else, don't hesitate to call us at (800) 696-CARE. Thanks for being part of the Carewell family!
Carolyn
Posted
They help customers to find the right product. And over the telephone. They return your calls, You don't have to hold on the phone for hours. They take care of their customers.
Response from Carewell· Oct 3, 2023
Thanks so much for your kind words! We know being a caregiver often means that you don't have time to waste sitting on hold. We're thrilled to hear that we were able to help you find the right product and we're always here if you need more help!
DIANE
Posted
Carewell has been wonderful for accommodating the changing needs of my 98 year old mother. They have always been prompt, polite, and willing to accept returns as conditions change. Carewell has truly made a stressful situation manageable. Thanks for all your professionalism Carewell!
Response from Carewell· Oct 3, 2023
Thank you for your kind words! We're so happy to hear that we've been able to make a positive difference in your caregiving journey. We truly appreciate that you chose us for all of your caregiving needs. Thank you for being a wonderful caregiver to your mother and for being a part of the Carewell family!
Mike
Posted
Upon receiving my order I found a leak on one of my items ordered and I contacted the company via email and they had my issue fixed and another order in process of reshipping in 30 minutes.
Response from Carewell· Oct 3, 2023
Thank you for this kind review. In the rare case that there is an issue with your order you can rest assured that we will do whatever it takes to make it right! If you need anything else, please don't hesitate to email or call us again at (800) 696-CARE. We're here to help!
Erica D.
Posted
Chrystal was awesome when she helped correct the mistake I made in placing my order! Your company needs more like her! The site was was easy to use, the ordering process was simple, the prices were great, but the customer service was Superb!
Response from Carewell· Oct 3, 2023
Thank you for this kind review! Chrystal will be thrilled to hear that you were so happy with her service. If you need anything else, please don't hesitate to call again at (800) 696-CARE. We're always happy to help!
Brenda B.
Posted
Carewell in Charlotte, NC has given me wonderful service experience for many years for online orders. They offer the most professional and kindness shown on each telephone call to place orders. They offer the best price and the very best customer service available for hard to find products also. I placed a recent order and received the items via UPS the very next day (from NC TO FLORIDA). You just don't get that from other distributors. I am a very satisfied customer and will always recommend this company to anyone shopping medical/ health needed items.
Response from Carewell· Oct 3, 2023
Thank you so much for this kind review! We know how important the products we carry are, so getting them to you quickly is a top priority. We're so glad to hear that you had such a great experience with us and we look forward to serving you in the future!
Roger B.
Posted
Great customer service
Response from Carewell· Oct 3, 2023
Thank you for this review. We're so glad to hear that we were able to provide you with great service. If you ever need help again don't hesitate to call us at (800) 696-CARE. Our caring team is standing by and ready to help!
Mir M A.
Posted
Great products and services, backed up by equally good customer support and service.
Response from Carewell· Oct 3, 2023
We're thrilled to hear that you're so happy with your experience at Carewell! If you need anything else, please don't hesitate to call again at (800) 696-CARE. We look forward to serving you again!
