Car Part KingsReviews of carpartkings.com

Everything satisfied for oil change service except the much time they take for it!

Recieved the item in a timely matter. Great communication.

A horrible experience. I had to email them just to get the part shipped. I am stationed overseas and after paying over $75 in shipping, I received the wrong part. For more than a week, I fought on phone and email to get them to send me the correct part but they wouldn't. Horrible service. I recommend going with a different company.

No part , no service. One hour after order placed , Parts King cancelled with no explanation. Nobody will answer their help line.

I ordered an item on 9/23/2018 and haven't heard a word about its status since other than they took my money. After many emails to them and phone calls I finally located a tracking label was created but still no human contact, my item showed up by USPS on Saturday. Be cautious. Very poor customer service.

one of the best companies which provide good services with low cost.I personally recommend people for taking services from this company. This people make hassle free repairs.

This company used to be very good. I always buy products from here because they have good service & products. This time I ordered a product and I had to wait more than 8 days to find out that they haven't done anything about it. I tried contacting them through Email, phone and even Live chat. The live chat is always offline, the phone always take you to voice mail (even though they say available 8am - 7pm EST) and the email and voicemail gets ignored. Having a good product is one thing, interacting and helping customers is another. This company lacks customer service and frankly I'm very disappointed that I wasted my time to find out myself that my transaction was not being processed. Now I'm waiting for Google trusted stores to resolve the problem, If they can contact them!

I returned a new item to CarPartKings last month and as of today have not received the refund yet. I had sent multiple email reminders to which CPK has not responded. Their customer service is not also reachable at 1(888)501-6588 and the chat feature in their website is useless [says they are not online]. A very big disappointment and an ugly experience with CPK. I will be transacting with other parts suppliers and will not be making any more purchases with this supplier any more.