Cars & BidsReviews of carsandbids.com

Cars &bids made selling my car effortless. All I had to do was upload some pictures and docs and give them basic info and the car was sold and I had cash in my account on leas than 14 days

Fast, easy, transparent process from start to finish, and the results were great!

I won an auction on a Friday afternoon pst and spoke briefly to the seller located in a different state both Friday and Saturday and was busy Sunday. By Monday my account had been locked and I had no ability to communicate with the seller or read messages sent to me by cars and bids. I complained and demanded my buyer fee refunded as per their site it lists buyers have a week to compete the transaction.

Cars & Bids is well-run. Great photos, and I love "Doug's Take" on each car. Public commenting is very good, and great that you have the option to contact the seller privately. The post-auction follow up is great, frequently checking in to make sure the transaction is going smoothly - you don't feel abandoned once the fee is collected. The only change I would make is to have the fee split 50/50 by the seller and buyer.

As a first-time seller on Cars&Bids I became increasingly displeased with the level of control C&B demands and the lack of support from C&B once the auction went live. As the seller, I was not allowed to set the reserve I wanted or write the description for the vehicle. It was only after I let the C&B reserve offer expire 7 days later that C&B finally responded to my messages and allowed me to set a reserve closer to what I wanted. Once the auction went live and a bidder started making false public statements, I asked C&B to handle the situation, and they refused because I had a reserve. I made it clear that I would not continue with the auction if C&B was going to allow bidders to make false statements to suppress the bidding to try to win the auction for less money. The bidder in question had bid on more than 50 auctions but only purchased 3 vehicles. To me this was an obvious car flipper. Ultimately, a C&B representative commented publicly on my auction that he did not believe the C&B auction was going to meet the reserve anyway. I ended up selling the vehicle to Carvana for more than the reserve I set on C&B, so the take home message here is to sell to Carvana and save yourself the trouble of dealing with this unprofessional organization.

Most people, some with experience in selling cars told me to junk my car. It's not worth anything. Get a tax rebate. I didn't listen. Carsandbids.com connected me with another person that sees the same value as I.

Great experience selling my first car on an online auction platform. They made it easy to set up the sale and I used their photo/video add on to have a professional look to the offering. That was easy to set up too and well worth it IMO. Most of all, with all the internet scams going on, their system gave me a lot of confidence and peace of mind. The sale went off without a hitch and the post auction support for payment, transfer of title and delivery of the car were flawless. I also like the fact that I wasn’t charged a seller’s fee like other auctions.

Auction manager was helpful and responsive; quick to request additional required materials and add/change things upon request. Post-auction support was strong and thorough as well.