Catholic Books DirectReviews of catholicbooksdirect.com

Response from Catholic Books Direct· Dec 22, 2022

We're sorry to hear that you were unhappy with your experience on our website! At the time your order was placed, the items you ordered were out of stock and on backorder. We clearly display this information directly next to the "Add to Cart" button, as well as in the shopping cart itself. Unfortunately, it sounds like you may not have noticed this. It also appears that you contacted us on 12/17 with regard to your order and we replied within a few hours advising you at that time that your books were on backorder and would be shipping soon. We did not hear back from you with regard to this message. On occasion, email messages can get caught in "spam" or junk mail filters. Should you ever have any trouble reaching us you are welcome to give us a call at (877) 673-9154 for assistance by phone. Email messages are never ignored and if you do not receive a response to an email message, you are welcome to give us a call. ​We do apologize if the stock status was at all confusing and hope you will share your feedback if there is any way we can make it clearer as we do not want people to have any unexpected surprises with regard to backorders!