Jennifer
Posted
Excellent quality!
All of the items are of excellent quality! The shirts are super soft, true to size, and durable. Nothing is plastic unless it's truly supposed to be- otherwise items are wood, cloth, metal, ceramic, or porcelain. Only one time the screen print on a water bottle was smudged, I made a passing comment about it in the monthly feedback survey and they sent a new one to me, no questions asked! Anytime I've emailed customer support I'd get a response from an actual person within a day and seem thrilled to help with any questions or concerns. The only complaint (from my cats) is that the toys are bigger than they'd prefer to play with.




