Bad
269 reviews
Before posting a review make sure you tried to get in touch with our customer support team using our website https://centrobill.com .Always quote order number and customer support ticket number in your review.
Centrobill (centrobill.com) has 269 customer reviews on Consumer Courier, with an average rating of 1.8 out of 5.
Showing 183 reviews with 1 star · Clear filters
Kiv
Posted
I payed 24,99 for a subscription but then my bank couldn't charge it so I had to pay 34,99 which I did. Now after 3 months they want that I pay it back with 10 dollar suspension. What should I do. I'm scared they add a lot of money to it.
Mikal M.
Posted
Hello there all. Recently, I was trying to use the website Privacy.com to purchase some really obscure items. This is why I used privacy.com. I created a burner car and put $30 because the price was 29.50. It declined. So I didn't think much of it. Maybe it was a tax thing. So I created a new burner for 35 dollars. Declined again. I changed my payment method to Privacy.com multiple times, but none of them worked. Eventually I got sick of it and thought I could find some help if I googled the payment "Service" It's a good thing I did. And I was right about using a burner. If I had to speculate what happened, I would assume that Privacy.com knew it was a scam website.
Mario
Posted
Cancelled membership and found fraudulent charges months after cancellation. What would you expect when you receive an email saying: "We have received and fulfilled your cancellation request. All recurring charges have been stopped and you won't be billed again for this membership." This is the only online billing company I had this trouble with and I can see there have been many more scammed before me.
Piyush R.
Posted
worst billing services
James
Posted
They drained my bank account in one day with three different transactions one of 60 one of 50 and one of 178 and it all in total is almost 300 dollars and I canceled the subscriptions a month or so ago and it said that it canceled them but it in fact didn’t. It also subscribed me to 3 different products I never even gave permission to, I contacted my bank, they said that they will dispute the transaction, that was about 1 week ago now just yesterday Centrobill emails me saying that I owe them $377.94 because my bank demanded the money from them. Please never use this site it is a scam through and through and they will buy things with your card even when your not logged into your account and or haven’t used it in a week or two.
Response from Centrobill· Jul 27, 2020
Dear James, Thanks for your review. We value all negative feedback. However, since most of the reviews on this website are unfair and biased, apologize if we treat you wrongly. As per our information, you have manually triggered three purchases and confirmed each of them through Apple. Now all three payments are charged back, and we have strong reasons to believe it's us who were cheated by a customer. Regards, Centrobill Team
Michael Van Der B.
Posted
well i never am using this service again, i went to a website lets call it website Z, and i saw they had a free trial so i was intrigued. so i saw that i had to make an account and so i did and i had to fill in my bank account details and i did, and next i went back to the free trial thing, so i see what it has to offer but now iam not so interested anymore but the next morning i see that there was a subtantial amount taken from my bank account and it was for website Z, yearly and monthly subcription and of course because i didnt want this in the first place i charged it back and now they send me an email saying i am in debt with them and that i have to pay them double the amount for fee's. this is very upsetting because i dont have the money for these debts thats why i wanted to try the free version and iam in alot of stress right now...... so thank you Centrobill! well thats funny because why would i pay for a year membership and straight after a monthly membership thats just dumb, and i still find it unreasonable that i have to pay for a membership that firstly i didnt use and secondly i never wanted but i am done with u guys so have a good day, week, year, decade and see you never again!
Response from Centrobill· Jul 21, 2020
Michael, What you have purchased said exactly "Yearly membership". This wording was everywhere - on checkout page, in payment confirmation email that we sent you immediately following the purchase. There is no way you could misread it. Usually we value and welcome all negative feedback, as it helps us to see where we perform badly. However, there is no our fault in this case, nor we deserve your bad review. Regards, Centrobill Team
Travis N.
Posted
No response from Centrobill after two email messages and two voicemail messages over the last two months.
Silence
Posted
I've paid like $40 for an Websiteaccount over centrobill.com. That Site never received any info of my payment to centrobill.com, so my account has not been activated since 10 days already! on centrobill it says: 2020-06-06 21:47 successful but it does not seem so. o wrote them already, they never answered. They steal money, and i will for sure get it back...
