CertaPro PaintersReviews of certapro.com

Lazy work. I have drips that have dried. They didn't tape anything off so I have paint on my outlets and wall sconce. Thank goodness I had already removed the outlet covers or I'd have paint on those too. When I pay a professional to do a job I expect them to DO a professional job. Very disappointed in the lack of professionalism. EDIT: The company came out and fixed the issues. The new crew they sent did a great job fixing all the paint drips and cleaning up after the first crew. The room now looks nice.

They did a nice job of painting. Unfortunately they were sloppy. They got paint on my expensive window frames...paint on my window...paint on my floor!

PROS: Good people who try hard to meet their own adopted standard. CONS: Their painting contract stated that 1) they have adopted the American painting contractors trade organization (the PDCA) painting standards, and, 2) that they will do the job right the first time. According to this standard, a "'properly painted surface' is defined as uniform in appearance, color, texture, hiding and sheen. It is also free of foreign material, lumps, skins, runs, sags, holidays, misses, or insufficient coverage. It is also a surface free of drips, spatters, spills or overspray caused by the painting and decorating contractor’s workforce.” (PDCA P1) They did not come close to this standard the first time they performed the job. To their credit, they did come back a second time to attempt to remediate things. However, although they did improve the work, they still did not meet this standard in numerous ways. I believe they tried hard, but they just weren't skilled enough to actually paint that well. I paid for two coats, but I let them off the hook for the second coat since I didn't want to have any further damage to my home--a poor paint job can lower the value of a home. I think it would be better if they did not give potential clients the expectation that they can provide such a high quality of work, and then there would not be any disappointment by customers. In my case, I needed the job to meet the PDCA standard, but I never received this after two attempts by them. If the standard described above is not actually necessary for you, then you could consider using them. They are good people to work with and will try hard.

Below is my original review. They reviewed the color issue and decided to repaint with the correct color. Several problems. 1. We match colors. No. My house was desert sand. They matched to a new down spout and the result was a yellow house. Their answer: it is Sherwin Williams paint and it is an exact match. I have an ugly yellow house. I will need to get the front of the house painted again. 2. I pointed out where old paint was peeling. They did not scrap the old paint. They put caulk over it. After 2 weeks the old cracks are visible. 3. They dumped some of the clean up water on the grass in several location and into the storm drain. To be fair, only one area of the grass has died. They were fast and relatively inexpensive and is was a lot of work. In general the painting was ok. Get what you pay for.

CertaPro uses high quality paint & had the best price, period. 3rd party painters were slobs. Paint spatter on most moldings, mirror, 2 doors, floors, my stove & 2 carpets. "We don't like using tape, we can bet closer to the moldings & edges. They painted all my walls in under 8 hrs, with 2 coats. Took 12 hrs to clean up their mess! Wish I read the reviews first. Their ads are LIES!

We had a tight time frame on a multi-room home interior painting project and were promised a team of painters that could get the job done on time. The end results: 1 painter showed up for all but the last day and a half of the project (Then there were 2 painters) The job was not completed on time and was $3000 over budget! Nathan, who gave the bid, Laurie the office manager and Cesar the painter, all over promised but underdelivered. Walls were not primed. The painter cleaned his paints out near our garden fountain. He left two unopened gallons of paint, two shades we did not choose, as well as a 5 gallon paint bucket, all of which he promised to return and pick up, but never did. When the initial paint we chose did not work, instead of stopping with one wall and making a change, he painted an entire large room which then all needed to be repainted in a different shade. The good news: The project was eventually completed to our satisfaction. Cesar is a skilled painter and did take extra effort to help us choose a color that worked well in the room. I can not recommend this company. In fact, I would suggest you look elsewhere. We have had large painting projects previously that were on budget and we were pleased with. Not this project and not this company.

The owner of the franchise came to our home and assured us that our entire house would be painted. He promised perfect repair of any drywall defects in our 25 year old home. The crew that actually painted was another company that CertaPro hired to paint our house. They were pretty good painters, but the prep work and drywall repair was far short of the promised result. The hired painters asked us to find any problems and did a poor job of fixing them. They left messes in our laundry room, living room rug, and garage floor. They told us we would have an evening to prepare each section they were planning to paint the next day, but twice they just plowed in and painted without our prep, and got paint splatter on our stuff. To their credit, they repainted an area when we didn't like the color we chose. CertaPro brings very little to the table, in my opinion. Next time I will hire a reputable painting contractor and skip the CertaPro middle man.

They got paint all over the gasket around the garage door and would not do anything about it. I paid $360 to get new gaskets put on, the manager/owner would not call back.