Certiprof Reviews | Read Customer Reviews of certiprof.com

Certiprof Reviews | Read Customer Reviews of certiprof.com

Certiprof reviews

Showing 18 reviews with 1 star · Clear filters

ed A.
Posted Sep 28, 2026
I have been applying for refund
I have been applying for refund . They are not responding over email. It's within 24 hours as per their policy . All my details have been captured incorrectly by their system .
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Josué Ignacio M.
Posted Sep 7, 2026
It is not as recognized as Scrum…
It is not as recognized as Scrum Alliance or Srum.Org there certification expires after some years no actual update just to pay no exam o carreer development
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Henrry Martin Muro J.
Posted Sep 1, 2026
Publicidad engañosa y nadie responde
Hace más de un mes compré un certificado de ciberseguridad. Durante el pago se me ofreció, por poco más de $60, acceso a varios cursos y certificaciones sin pagos adicionales. Sin embargo, hasta hoy se me solicita pagar $50 por cada certificación. Me contacté con ustedes y me indicaron que no debía realizar ningún pago adicional, pero el problema continúa. He vuelto a escribirles y nadie responde. Considero que fui engañado con la oferta y solicito una solución inmediata o el reembolso de mi pago.
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salah T.
Posted Mar 25, 2025
they scam me on 27$
Ive paid 27$ and ive passed the exam with more than 80 Percent Score , they told me 24hrs and ill get the certification but it has passed more than 72hrs they didn't send nothing , and they are not answering on the email and whtsp as well . they scam me on 27$ bad support on whtsp ive passed more than 2 days try to figure out a solution but they dont respond .
Response from Certiprof· Mar 25, 2025
Hello dear Salah, We sincerely apologize for the delay in delivering your certificate and any inconvenience this may have caused you. We experienced a temporary issue with our server, which resulted in delays in issuing certificates. However, we are already working on resolving the issue as quickly as possible. We truly appreciate your patience and understanding, and please rest assured that our customer service team has already taken charge of providing you with a quick solution. If you have any further concerns or questions, please feel free to reach out to us. Best regards,
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Bredicson M.
Posted Jan 27, 2025
Oferta Engañosa y Fatal atención
Lamentable atención al cliente, personalmente estaba interesado en hacer el SMPC, por lo que inicie haciendo el Foundation, paso el curso me instan a adquirir la medalla y certificado por 19 $ y luego en el Carro figura un monto diferente (27$), lo escalo y con mucho cinismo dicen eso que hay un error, pero el precio es 27, previamente me dicen 19 solo por el foundation primer producto no me imagino con una certificación mayor, la atención faltan me trataron con sarcasmo.
Response from Certiprof· Mar 4, 2025
Estimado Señor Bredicson José, Lamentamos mucho la confusión y la molestia que esta situación le ha causado. Entendemos su frustración y queremos ofrecerle una aclaración. Recientemente, hemos implementado ajustes en nuestras políticas y estructura de precios para la certificación Scrum Foundation Certification, lo que ha generado algunas variaciones en su costo. Comprendemos que este cambio pudo haber sido inesperado y lamentamos sinceramente cualquier inconveniente que haya causado en su experiencia de compra. También notamos que, a pesar de su descontento inicial, decidió continuar con su compra, lo que valoramos y apreciamos. Queremos asegurarle que estamos aquí para brindarle soporte en todo lo que necesite y garantizar que obtenga el mayor beneficio de su certificación. Si tiene alguna otra consulta o inquietud, no dude en contactarnos. Estamos a su disposición para ayudarle en cada paso de su proceso de certificación. Atentamente,
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ƔMichael Smith H.
Posted Jan 20, 2025
I have passed with 90% and did not…
I have passed with 90% and did not received diploma as information instructed
Response from Certiprof· Feb 12, 2025
Hello dear Michael, We’re sorry for the confusion and completely understand your frustration. We’d like to clarify that the Business Intelligence Foundation Professional Certification BIFPC™ has a cost associated only with the issuance of certificates and digital badges, while the study materials and exam remain completely free of charge. We appreciate your understanding. If you have any further questions, we’re here to assist you. Best regards,
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Bruna C.
Posted Dec 10, 2024
SCAM!!
SCAM!!! They say that the Credly credencial is free after approved the test but you MUST to buy the certificate to have access to it.
Response from Certiprof· Feb 12, 2025
Hello dear Bruna Canuto, We’re truly sorry for any confusion and understand your frustration. We’d like to clarify that while our study materials and exams are completely free, certain features, such as certificates and digital badges, do have a cost associated with them. We appreciate your understanding, and if you have any further questions or need assistance, we’re here to help. Best regards,
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giane
Posted Dec 8, 2024
I`ve paid for certification and not…
I`ve paid for certification and not receive. I just receive more informations about "Importancia del certificado"
Response from Certiprof· Feb 12, 2025
Hello dear Giane, We sincerely apologize for the confusion and completely understand your frustration. We’d like to clarify that previously, certificates were sent within 24 business hours, and that remains our goal. While the study materials and exam are free, the certificates and digital badges do have a cost associated with them, which exclusively covers the issuance of the document. We appreciate your understanding. If you have any further questions or need assistance, we are here to help. Best regards,
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