Damon M.
Posted
Response time was fast
Response time was fast. The process for submitting a claim was simple. The customer service was very pleasant. Windshield repair was resolved within a very short window.

Excellent
190 reviews
Crystal Fusion is the leading provider of water repellent glass treatment for your windshield, warranty coverages, and vehicle appearance protection products that keep your vehicle looking like new, while giving customers peace of mind that if damage occurs, they're covered.
Crystal Fusion (cftproducts.com) has 190 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
Showing 157 reviews with 5 stars · Clear filters
Damon M.
Posted
Response time was fast. The process for submitting a claim was simple. The customer service was very pleasant. Windshield repair was resolved within a very short window.
Scott R.
Posted
Very quick response and great service 3 separate times
Response from Crystal Fusion· Nov 25, 2025
We appreciate you taking the time to share your positive experiences with our quick response and great service. Thank you!
Mary G.
Posted
It was easy working with the claim adjuster, and my vehicle came out great.
Response from Crystal Fusion· Nov 4, 2025
We're happy to hear. We appreciate your feedback!
Cynthia T.
Posted
The Crystal fusion staff was great; filing a claim was very easy. The windshield was ordered and came faster than expected. The glass installer was good.
Response from Crystal Fusion· Oct 30, 2025
We're happy to hear that filing your claim was easy and your windshield arrived quickly. Thank you for your positive feedback!
Ben, T.
Posted
Best warranty I’ve ever purchased. Easy to file a claim and it was so quick. With how expensive new windshields are, this is a must-have!
Response from Crystal Fusion· Oct 30, 2025
We're happy to hear that the claim process was easy and quick for you! Thanks for your feedback.
Big L.
Posted
The process is easy and I get a prompt response.
Response from Crystal Fusion· Oct 30, 2025
We're happy to hear that the process was easy for you, and we appreciate your positive feedback.
Janice R.
Posted
Once the appointment was set was very timely.
Response from Crystal Fusion· Oct 30, 2025
Thank you for your positive feedback; we appreciate it!
Craig R.
Posted
Very efficient in replacing my windshield.
Response from Crystal Fusion· Oct 30, 2025
Thank you for your positive feedback; we appreciate it.