Great
457 reviews
CHAIRUSCHAIRUS: Chairs "R" Us CHAIRUS started in 2014 with a simple yet powerful idea—to offer a dedicated space where customers can find the perfect chair for every need. Dining chairs, counter & bar stools, sofa, benches, accent chairs and more. Official Notice from chairus.com Chairus is an independent brand operating exclusively through our official website www.chairus.com.We currently only sell and ship within the United States.Shop Here: Best Sellers Dining RoomLiving Room Outdoor Office & Kids Room
CHAIRUS (chairus.com) has 457 customer reviews on Consumer Courier, with an average rating of 4.4 out of 5.
457 approved reviews, newest moderated first
Robert S.
Posted
Good quality product and easily put together
Response from CHAIRUS· Jun 10, 2026
Hello Robert, Thank you for your review! Glad the items are well-made and simple to assemble. Warmest regards, Chairus Team
Mary D.
Posted
Stools I received have different color legs than those pictures on Chairus website
Response from CHAIRUS· Jun 10, 2026
Hello Mary, We sincerely apologize for the inconsistency between the leg color of the stools, which has caused you inconvenience. We have already sent you an email for follow-up. Could you please provide relevant photos of the items? We will forward them to our production team for verification and work out a proper solution for you as soon as possible. Warmest regards, Chairus Team
Antoinette M.
Posted
I think you are customer friendly. You respond to customer's questions in a timely manner before and after purchases.Delivery had a little glitch ,the date having to change a few times which was not a problem but it was a split delivery where 2 like chairs came on separate dates .The first one was fine the second one the box was open and somewhat damaged, The contents were shrimp wrapped and protected so I didn't complain. You abided the promised discounts.My daughter was able to put the chairs together perfectly no problem.I love the look but I will definitely have to find some pillows for lumbar support.
Response from CHAIRUS· Jun 10, 2026
Hello Antoinette, Thank you very much for your detailed and thoughtful review! We truly appreciate your recognition of our customer service. We apologize for the multiple delivery date adjustments and split shipment. It's wonderful to know the chairs were easy to assemble, the discount was honored as promised, and you love their appearance. We hope you find suitable lumbar support pillows soon for greater comfort. Feel free to contact us anytime if you need further assistance, and we look forward to serving you again! Warmest regards, Chairus Team
Eric S.
Posted
Awesome product, easy purchase, fast delivery.
Response from CHAIRUS· Jun 10, 2026
Hello Eric, Thank you for your great review! We're delighted you love the product, and glad our ordering process and delivery met your expectations. Warmest regards, Chairus Team
Julia A.
Posted
My chair is missing parts the legs for the ottoman. My chair the back holes are drilled in the incorrect places so I am unable to assemble.
Response from CHAIRUS· Jun 10, 2026
Hello Julia, We apologize for the missing ottoman legs and the misaligned mounting holes on the chair back. Replacement items have been dispatched. The tracking number has been sent to you via our official email [email protected]. Please check your inbox. We hope this resolves your issues smoothly. Warmest regards, Chairus Team
Sophia
Posted
The chairs were shipped promptly, and I liked how they kept me informed every step of the way. However, the chairs are not very comfortable. Also, I was hoping they were made a little bit better, but I guess you get what you pay for! Overall, a decent experience.
Response from CHAIRUS· Jun 10, 2026
Hello Sophia, Thank you for your honest feedback. We appreciate you noting our timely shipping and order updates. We’re sorry the chairs didn’t meet your expectations in terms of comfort and craftsmanship. We will take your comments on board for future improvements. Glad your overall experience was pleasant, and welcome to contact us anytime if you need help. Warmest regards, Chairus Team
Janet from the W.
Posted
Save this quickly, it was packaged well, easy to assemble, and looks perfect at the foot of my bed just how I hoped. It appears to be well built, sturdy, and it’s very pretty.
Response from CHAIRUS· Jun 10, 2026
Hello Janet, Thank you for your lovely review! We're thrilled the item was well-packaged, easy to assemble and fits perfectly by your bed. Glad you love its solid build and appearance. Enjoy it! Warmest regards, Chairus Team
Sue B.
Posted
Ordering was very easy. The purchase arrived very quickly.
Response from CHAIRUS· Jun 10, 2026
Hello Sue, Thank you for your feedback! We're glad to hear the ordering process was simple and your order arrived promptly. Warmest regards, Chairus Team
