ChemDirectReviews of chemdirect.com

Customer service was the best during the process.

It starts with the fact that I asked you to apply the "freeship" coupon when we talked. I was told you would. You didn't. It ended with a box leaking hydrogen peroxide on my desk. After doubling the cost of the product for "hazmat fees" and shipping, the product arrived damaged with about 20% of the material leaked away. While I primarily blame the shipper for poorly handling the product, I was fairly shocked to see no packing material around the container. It was sealed in a plastic bag that certainly limited the amount of external contamination, but there was nothing to absorb any shock (i.e. packing peanuts). That is your responsibility. If I have to pay extra for a hazardous material to get delivered, I'd certainly expect certain precautions taken as justification for that cost.

Very knowledgeable staff and a willingness to work out shipment details that fit. We will utilize your firm to reorder as soon as we calculate our consumption rates.

Very responsive company, good customer service. I had an issue on an order which is my mistake but they processed a refund anyway.

THE CONTAINER IT CAME IN IS ALL BENT AND SMASHED

Great experience with really nice people. I highly recommend Chem Direct.

Excellent customer service. Easy to place orders and good prices. Thank you.

Thank you, it was fast and safely packaged.