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CHI Institute Reviews | Read Customer Reviews of chi.us

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Personal Care
CHI Institute

CHI InstituteReviews of chi.us

Reno

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4.9

Excellent

163 reviews

CHI Institute4.9

Reviews163 About Contact

About CHI Institute

Our Tribe aspires to enhance their human experience. In order to succeed, our Tribe requires the inspiration to wholeheartedly embrace their struggles and challenge their inner ego. With sincere intention, you can grow physically, emotionally. Once you’ve enhanced your human experience, be the positive change in our world that our Tribe strives to be!

CHI Institute (chi.us) has 163 customer reviews on Consumer Courier, with an average rating of 4.9 out of 5.

Also known as: chi.us
Website: chi.us
Category: Personal Care
Location: Reno
Listed on Consumer Courier: 2026

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
The company replied to 94% of reviews.
Most recent review: January 2025.

How we calculate scores

Rating breakdown

5 star93%
4 star5%
3 star0%
2 star0%
1 star2%

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Contact & location

(800) 682-7061
chi.us
[email protected]
Reno

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CHI Institute reviews

163 approved reviews, newest moderated first

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Cheryl F.
Posted Mar 20, 2020
Great service
Great service
Response from CHI Institute· Mar 23, 2020
Hi Cheryl, Thank you for taking the time and giving us a review! We appreciate the support! -The CHI Team
Report
Ellen B.
Posted Mar 17, 2020
Buttons didn't work consistently
Buttons didn't work consistently. Used device for 5 days and felt no different. Sorry
Response from CHI Institute· Mar 23, 2020
Hi Ellen, Thank you for taking the time to submit this review. I am sorry you had a bad experience with the Infratonic 9. Over here at CHI Institute, we strive to ensure our customers needs are met and they leave happy. Everyone's body is different and we always recommend to give your Infratonic about 2 weeks for the body to adjust as well, that's when most people start to see change and if not, you still have that 30 day guarantee to back you up. As for the buttons, I am sorry they weren't working. Technology sometimes has a mind of its own. We are here to help you and fix the machine once we received it in the mail! - The CHI Team
Report
Laura T.
Posted Mar 4, 2020
The I-9 is my best friend
The I-9 is my best friend. It is the most wonderful product I've ever owned. I use it almost daily to relieve any discomfort from to pain to congestion. My daughter could not stop coughing in the middle of the night and as soon as I put the I-9 on her chest, the coughing stopped. This is only one example. It is my first go-to. I try my best to avoid drugs. Thank You for inventing such an awesome device! Also, the Vital Rest is working perfectly now. Thank You again, Laura Tyson
Response from CHI Institute· Mar 5, 2020
Hi Laura, We love to hear this- it makes my heart happy! I am so glad you love your Infratonic and use it as your go to medicine! That is amazing to also hear your VitalRest is up and running nicely! We appreciate your continued support and business! - Kindly, the CHI Team
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Anne
Posted Feb 26, 2020
Your Customer Service is excellent
Your Customer Service is excellent. We have always had our orders filled promptly and sent to us.
Response from CHI Institute· Feb 26, 2020
Hi Anne, Thank you for the review! We strive to make sure all our customers are happy and taken care of! - The CHI Team
Report
Kevin M.
Posted Feb 23, 2020
Great customer service!
Great customer service!
Response from CHI Institute· Feb 24, 2020
Hi Kevin, Thank you for the review! - The CHI Team
Report
Marie G.
Posted Feb 21, 2020
My Infratonic 9 needed a new battery
My Infratonic 9 needed a new battery. I called, Customer Service was extremely helpful and within a few days a new battery was sent to me. Thank you for being so responsive. I cannot go a day with out this device.
Response from CHI Institute· Feb 21, 2020
Hi Marie, Thank you for the review! We are here to help you, I hope you got that battery in so your Infratonic is ready to use!! - The CHI Team
Report
James K.
Posted Feb 20, 2020
They got a new AC adapter to me in 2…
They got a new AC adapter to me in 2 days after I ordered it.
Response from CHI Institute· Feb 21, 2020
Hi James, Thank you for the review! I am glad to hear your AC adapter got to you in a speedy delivery! - The CHI Team
Report
Lisa K.
Posted Feb 19, 2020
I have use these machines and energy…
I have use these machines and energy tools for years-love them!
Response from CHI Institute· Feb 21, 2020
Hi Lisa, Thank you so much for the review! We appreciate your continued support! - The CHI Team
Report

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