Average
432 reviews
CIBTCIBTvisas is the global leader in travel visas and US passports. Millions of international travelers have trusted CIBTvisas to secure their business visas or tourist visas.
CIBT (cibt.com) has 432 customer reviews on Consumer Courier, with an average rating of 3.5 out of 5.
432 approved reviews, newest moderated first
Ed Q.
Posted
I appreciate the ongoing communication and updates on the process. The CBIT experience is first class.
Response from CIBT· Nov 10, 2025
Thanks for sharing. We're glad you had a first class experience!
Chris P.
Posted
Completing all the information required was easy on cibt website not like the government of India website. Easy to pay, a bit expensive but then it was for a year's Indian visa not a month which we could not choose with cibt and worth getting rid of the stress to complete visa application and receiving it. It was£112 more per visa application but worth it if cancelling the holiday is the other choic3
Response from CIBT· Nov 10, 2025
Thanks for sharing. We appreciate the feedback
Tim
Posted
Liliya was a great asset who was very responsive. From E2E visa process operated faster than anticipated with this particular request. Highly recommend CIBT.
Response from CIBT· Nov 10, 2025
We're so glad to hear your experience with Lilya was a positive one. Thank you for choosing us and sharing your feedback.
Sue
Posted
I enquired about applying for a visa. The initial contact provided their invoice. Then I was contacted by two different people. Important Information given to me was different which made the process confusing and stressful. There was never any communication by phone for clarification as this was not available in spite of me asking to be contacted. This necessitated numerous emails which took considerable time. In the end my application was submitted and I received my visa promptly.
Response from CIBT· Nov 10, 2025
Thank you for sharing your experience. Your feedback is very important to us and we acknowledge your comments about the confusing communication process.
Matt J.
Posted
Clarity of communication and expectations was very well done. Easy to upload documents and share information. Processing times were very fast with overnight shipments of my passport each way. I appreciated the personal service and ability to get questions answered quickly.
Response from CIBT· Nov 10, 2025
We're so glad to hear your experience was a positive one. Thank you for choosing us and sharing your feedback.
Megan D.
Posted
I used CIBT for my China, Vietnam, and Cambodia Visas. Irina Kostianeva was extremely helpful. She was patient and answered any question and kept me updated on the ETA of my other e-visas. Irina made a very stressful process far less stressful with her great communication and her desire to help the customer. I would recommend CIBT to all my friends and family--especially if Irina is their contact person! She really did go above and beyond and it is greatly appreciated.
Response from CIBT· Nov 10, 2025
We are thrilled to hear about your positive experience with Irina! It's an honor to help make your travel plans run smoothly.
Mike
Posted
Our consultant was proactive and helpful. She explained the experience and followed through at every stage! We were very happy with her service and we would use CIBT again.
Response from CIBT· Oct 23, 2025
We're so glad to hear your experience was a positive one. Thank you for choosing us and sharing your feedback.
Jill
Posted
I have just received my visa for Australia. I was recommended CIBTVISAS by my cruise company. I am disappointed as I now realise an evisitor visa for Australia is free and I have just paid £52 for 2 visas 😡
Response from CIBT· Oct 14, 2025
Thanks for sharing. Yes we do charge for our services.
