dan K.
Posted
They somehow stuck in a rewards program…
They somehow stuck in a rewards program at $15 per month that got charged without me knowing about it I would never shop there again!
Bad
191 reviews
Shop premium cigars, humidors, samplers, pipes, pipe tobacco, and accessories at Cigars International. Huge cigar selection at great prices everyday.
Cigars International (cigarsinternational.com) has 191 customer reviews on Consumer Courier, with an average rating of 1.5 out of 5.
Showing 155 reviews with 1 star · Clear filters
dan K.
Posted
They somehow stuck in a rewards program at $15 per month that got charged without me knowing about it I would never shop there again!
customer
Posted
Buyer beware! You are automatically enrolled in a reward program that will bill you 14.95 a month. I asked for proof that I signed up for this. And they were unable to provide proof. It took 3 phone calls to get this corrected.
Anon
Posted
I purchased some cigars and somehow got automatically signed up for a subscription service with a monthly fee. I have no idea how I was supposedly signed up for such a thing. This is a very shady business. There are better, more honest online cigar retailers.
Chris B.
Posted
Poor systems and poor customer service. Have had increasing problems with ordering. Tried to put in an order and the card processing system messed up. Did not get a notification of the issue. Went in the next day, day of this review, and the system messed up again. At this point it locked me out from making any transactions. Called customer service and they could not remove the block. Told me to wait 24 hours. The wait means I have to go with overnight shipping to get order before leaving on vacation. They gave me a $30 coupon. That coupon barely covers the shipping costs and does not come anywhere close to the amount I would have saved on the deals they had on Sept. 8th. System even locked me out from using PayPal which CS supervisor said should not have happened. I have been a customer for many years but will start looking elsewhere going forward if there is another problem.
joseph W.
Posted
Would give zero star if it let me. I was charged 46 and change. Who are you and how did you get my card info??????????
Stef R.
Posted
charge your credit card for delivering no product or services, scammers.
Bob S.
Posted
Charging 16.11 a month with out me knowing have to watch them closely RIPOFF
Mitchell H.
Posted
Automatically signs you up for a $14.95 per month charge and is completely useless when contacting them about how enrollment occurred. Will not provide refunds or assist in any manner.