Introducing Citizen Remote: Your ultimate companion for mastering the remote work and digital nomad lifestyle. Harnessing cutting-edge smart technology, Citizen Remote streamlines visa applications, simplifies insurance and tax processes, facilitates finding accommodation, builds community connections, and much more for remote workers. Explore the beta app now and unlock a world of possibilities.
Citizen Remote (citizenremote.com) has 16 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.
Also known as
citizenremote.com
Website
citizenremote.com
Category
Customs & Toll
Location
Middletown, Delaware
Listed on Consumer Courier
2026
About these reviews
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
Really easy experience with Citizen Remote and their legal team in Spain. Zarina helped me relocate to Spain, filed the application, and handled everything. Would definitely use them again!
Response from Citizen Remote· Feb 26, 2025
Thanks for the review, Emilija!
We're glad to have helped you with your relocation to Spain! Enjoy the warm weather ☀️
ST
Steven
Posted
DNV for Greece
Used Citizen Remote to get a visa for Greece. All in all, the process was really easy, and I would recommend their service. Good weight off you mind to have someone handle the whole thing for you.
Response from Citizen Remote· Feb 15, 2025
Thank you so much for your kind words and recommendation! We’re thrilled to hear that your journey from the U.S. to Greece was made easier with the help of Citizen Remote.
It’s great to know that we could help take the weight off your mind by handling the visa process for you. Wishing you all the best as you settle into life in Greece – enjoy every moment of your new adventure!
If you ever need assistance in the future, we’re here for you. Thanks again for choosing Citizen Remote!
Best regards,
CI
Cindy
Posted
Valuable experience
Citizen Remote is a company with good vision. They have immigration experts who take a close look at your documents to make sure you meet the requirements and can guide you when you need to make the right correspondence with government authorities. I had to go through the process mostly on my own from Nigeria but they reimbursed me for VFS and government fees. Portugal’s laws are ever-changing and applying from Nigeria was a new experience for them. Regardless, the issues I faced were swiftly and directly addressed with attention to details. The journey to being a digital nomad is very daunting and it’s good to know there are companies that value us and can alleviate the stress with information, research and care. I am happily residing in Portugal as a resident so glad this was a successful process.
Response from Citizen Remote· Sep 30, 2024
Thank you so much for your kind words! We’re thrilled to hear that you had a successful experience with Citizen Remote and that we could assist you throughout the process. Navigating ever-changing immigration laws can indeed be daunting, but we’re glad we could help alleviate some of the stress. We’re always here to support digital nomads like you and are so happy to hear that you’re now happily residing in Portugal. Wishing you continued success on your journey!
LI
Lisa
Posted
Professional and empathic
I have been working with CitizenRemote for a year now on my DNV in Spain. My interactions with them have always been pleasant and informative. I was originally having trouble deciding between Portugal and Spain and the initial consultation provided me with the information I needed to make a decision.
While there have been some hiccups with my visa process (mostly due to lack of clarity on the Spanish government's part and change in requirements), CitizenRemote has been there with me every step of the way to facilitate the process and the interactions with the immigration lawyer. Despite the issues that came up, Tim handled the situation professionally and we were able to come to a happy resolution.
Besides their in-person services, the website is also a valuable resource. The visa information from each country is constantly changing and it's nice to have all the information in one place, in one language. It makes making choices as a digital nomad much easier.
I truly believe in the work that Tim and the company are doing. As DNVs are relatively uncharted territory for most, their services make the immigration experience easier for people like myself. Oftentimes, it can be frustrating and confusing, so it helps to have someone walk you through it with genuine intentions to see you succeed.
Response from Citizen Remote· Aug 28, 2024
Thank you so much for your trust and support, Lisa! We're constantly striving to enhance our platform and services in this evolving space. It means a lot to us that you highlighted our top priority: providing excellent customer service. Your feedback is truly appreciated!
CO
Cole
Posted
An Easier Path Abroad
I've used Citizen Remote for both accommodation and visa services during my relocation to Argentina. They were incredibly helpful, and their Visa Wizard portal simplified the entire process. I'm very satisfied with their service and will definitely use them for my next move abroad.
Response from Citizen Remote· May 22, 2024
Thanks so much for the kind feedback!
SV
sifa V.
Posted
Returning Customer.
I have dealt with Citizen Remote twice in the past year both to get a health insurance for Dubai Nomad visa. The process is straight forward and helpful. I havent actually had to make any claims yet so I can't comment on that process. But you do get the visa.
Tim went out of their way to get me the help that i needed from the insurance firm.
Sometimes the chat doesn't get back to you but the emails are definitely answered.
Response from Citizen Remote· May 14, 2024
Thanks so much for the review, Sifa!
We'll work on improving the response times via our chat! Otherwise, exciting to hear your visa was obtained and you're overall happy :)
OM
Omkar
Posted
Beware of CitizenRemote.com: A Cautionary Tale with the Greek Digital Nomad Visa Process
My ordeal with CitizenRemote.com began in August 2022, when I embarked on the journey to secure a Digital Nomad Visa for Greece through their services. Little did I know, this decision would lead me into a quagmire of frustration and trouble, particularly with immigration authorities, due to inadequate initial paperwork provided by CitizenRemote.
Two years into the process, I am still without the promised Visa or Residence Permit. The constant reassurances and explanations about delays due to high demand and staffing shortages at the Ministry of Migration, while understandable, have not translated into any tangible progress on my application. The lack of definitive timelines and concrete updates has left me in a precarious position, both personally and professionally.
The situation took a turn for the worse when the initial documents supplied by CitizenRemote led to a troubling encounter with immigration authorities. This incident not only heightened my anxiety but also cast doubt on the reliability and competence of CitizenRemote's services.
Despite these challenges, my repeated requests for a refund, as per the policy outlined at the beginning of this engagement, have been met with silence and inaction. This lack of responsiveness and accountability is alarming and has eroded my trust in CitizenRemote.com.
I share my story as a warning to others contemplating the use of CitizenRemote's services for obtaining a Digital Nomad Visa, especially for Greece. The potential risks and uncertainties involved, coupled with my own negative experiences, suggest that entrusting your immigration process to CitizenRemote.com could lead to more complications than solutions.
Please proceed with utmost caution and consider other avenues that might offer more reliable and transparent services.
Response from Citizen Remote· Mar 31, 2024
Dear Omkar,
Thank you for sharing your experience with us. We genuinely apologize for the frustration and inconvenience you've encountered during your journey to secure a Digital Nomad Visa for Greece through Citizen Remote.
Regarding your concerns about the absence of a refund, we want to provide clarity on our refund policy, which is applicable in the event of a visa application rejection. It's important to recall that we successfully secured your Digital Nomad Visa, identical to what all our other clients have received. However, you were unjustly denied entry at the airport in Greece. Since then, we've diligently pursued your case, advocating on your behalf at no additional charge. As per our email correspondence, should your airport entry challenge result unfavorably, despite your possession of correct documentation, we will promptly adhere to our refund policy.
We understand that visa processing times can vary greatly depending on individual circumstances and the consulate responsible for the application. While we've efficiently assisted individuals, including yourself, from countries like the US, UK, Canada, and Australia in obtaining Greek Digital Nomad Visas within 1 to 3 months, we acknowledge that factors such as your origin country of India may introduce additional delays or unforeseen challenges beyond our control.
It's important to note that our team is dedicated to providing timely and informative communication throughout the application process. We strive to respond to all inquiries within 24 hours, ensuring that our clients are kept informed of any developments or updates.
We sincerely apologize for any misunderstanding or miscommunication that may have occurred during your engagement with us. We value your feedback and take your concerns seriously. While we cannot control government policies or external delays, we remain committed to assisting you in navigating the visa process until a resolution is achieved.
MA
Madison
Posted
5 stars!!!!
I recently had the pleasure of using Citizen Remote's Visa Wizard platform, and I must say, it exceeded my expectations. The entire process of obtaining my visa was remarkably smooth and efficient, thanks to their user-friendly interface and comprehensive guidance. Utilizing this platform, I successfully relocated to Spain to secure the coveted digital nomad visa. Highly recommended for anyone navigating the complexities of visa applications and international moves.
Response from Citizen Remote· Mar 31, 2024
Thank you for your wonderful review, Madison! We are delighted to hear about your positive experience with us and thrilled that your successful acquisition of the Digital Nomad Visa in Spain will pave the way for an exciting new chapter in your life!