customer
Posted
They did really well in matching me up…
They did really well in matching me up with the right providers & I had offers within minutes. At least 10-12 & got a provider who did a fantastic job.

Excellent
6,209 reviews
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
6,209 approved reviews, newest moderated first
customer
Posted
They did really well in matching me up with the right providers & I had offers within minutes. At least 10-12 & got a provider who did a fantastic job.
Nicolette
Posted
They charged me a $200 fee. I was not aware of this fee and I wouldn’t have used them had I known.
Response from CitizenShipper· May 5, 2022
Hi there, thanks for reaching out. Looking future into your account I see the type of shipment you placed on CitizenShipper. We look at the miles and not the bid placed by the drivers, in this senarion - for dog shipments, the service fee is calculated based on the total amount of miles for the trip. We have a great article going over dog transportation fees - https://citizenshipper.zendesk.com/hc/en-us/articles/5613895217805-Dog-Transportation-Fees I hope this provided some clarity! If you have any additional questions, please email us at [email protected]
Russell
Posted
Best place to trust your shipping
Edwin G W.
Posted
great work...
Susan
Posted
Great method to find responsible persons to transport pets.
Adam
Posted
The transporter was great I tried leaving a 5 star but I got an email saying I had a bad service.
Response from CitizenShipper· May 17, 2022
Thank you for writing in and telling us about this. We take reports like this extremely seriously. Please email our customer support as soon as possible on [email protected] so we can investigate this for you further.
Sean R.
Posted
Easy to use. Very pricey though.
Stacie P.
Posted
I appreciate the site but the match fee is absolutely ridiculous. It should be one flat rate. I paid almost 20% off the cost to ship my pup just to use this site.
Response from CitizenShipper· May 5, 2022
Hi there, thanks for reaching out. For dog shipments, the service fee is calculated based on the total amount of miles for the trip. We have a great article going over dog transportation fees - https://citizenshipper.zendesk.com/hc/en-us/articles/5613895217805-Dog-Transportation-Fees I hope this provided some clarity! If you have any additional questions, please email us at [email protected]