Julie S.
Posted
Great customer service
Great customer service. I had a problem with one of me hearing aids and was promptly sent a new pair. Janna is wonderful

Excellent
125 reviews
Zepp Clarity - A Division of Zepp HealthFounded in 2013, Zepp Health is a global smart wearable brand with 40 million users in 90 countries and 200 million units sold. Our products include hearing aids, smart wristbands, watches, and headphones, all helping users achieve daily health and fitness goals.
Zepp Clarity (clarity.zepp.com) has 125 customer reviews on Consumer Courier, with an average rating of 4.9 out of 5.
125 approved reviews, newest moderated first
Julie S.
Posted
Great customer service. I had a problem with one of me hearing aids and was promptly sent a new pair. Janna is wonderful
James K.
Posted
Great service, Brenna was extremely helpful!!
VV
Posted
Dr Andrews is a great help. Thanks!
Robert R.
Posted
Been a customer for about 2 years, solved my hearing loss issues for the most part. Everyone in my life is thrilled that I got these little hearing aids. Great little product, fantastic customer service. From the audiologist, to customer support top shelf operation. Very rarely do you run across a product that does what it says it will do, and the people walk you through every step and make sure you're happy.
David
Posted
Bought these for and extra pair of hearing aids. I do like the fit of the in the ear hearing aids. I do have ONE BIG issue. The left ear hearing aid WILL NOT STAY CONNECTED TO THE PHONE.
Response from Zepp Clarity· Jan 2, 2026
Hi David--we are sorry to hear about your issue, and we will be reaching out to help solve the problem. We appreciate you letting us know.
Willie
Posted
Awesome product and customer service is so amazing.
Robert W.
Posted
I am happy with my Zepp Clarity hearing aids. The service and the flow up has been very good. I also like that they explain everything about the hearing aids. I would recommend buying the Zepp Clarity hearing aids.
Kermit D.
Posted
Explained my problem, and was told you are out of stock on the Zepp Pixie's, but would send the exchange out as soon as it arrives.