RAQUEL B.
Posted
Will charge your card/bank without you being on autopay
I have been using them for years! All of a sudden they have began charging my bank account without my permission and no one is responding to my emails regarding this.

Great
177 reviews
ClearSale offers the most complete ecommerce fraud protection, combining cutting-edge statistical technology with the world’s largest team of specialized fraud analysts for a balanced, comprehensive, real-world approach. Trusted by over 10,000 customers worldwide and touting a 99% retention rate, ClearSale is the first company to offer chargeback guarantees and the largest company focused on global card-not-present fraud prevention. ClearSale helps businesses prevent fraudulent chargebacks without interfering with the online shopping experience. As a result, clients can sell more, safely, even in dynamic or challenging international markets. Protect your ecommerce, now.
ClearSale (clear.sale) has 177 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.
177 approved reviews, newest moderated first
RAQUEL B.
Posted
I have been using them for years! All of a sudden they have began charging my bank account without my permission and no one is responding to my emails regarding this.
Mercado S.
Posted
We used ClearSale for six months, everything was going well until the first chargebacks arrived and they never covered them, that is, they don't pay the chargebacks. They claim to be the only company that covers 100% chargebacks and it's a lie, we canceled it.
Ronald G.
Posted
Clearsale as a fraud protection company is a waste of your time, money, and, energy. At first let me clear how a fraud protection company becomes fraudulent against your rights and, I hope you please guys share this content, so it becomes viral as follows: Me: Hi, My name is ### and, i got approved for order ####, then the customer opened a chargeback. I placed my trust in clearsale even the order was not fulfilled. But i have been charged with shopify fee, bank fees and overdraft my bank account as a result of this financial loss. I expect you to collaborate in order to fix this inconvenience incident that i never wished to happen from my end. Best regards, Business Owner CLEARSALE: Hi, As the order was not fulfilled, you wouldn't be entitled to a refund. In this case, what's the total amount of fees you lost, considering your Shopify fees and the chargeback fees? Me: Hi, That sounds ridiculous, how clearsale is going to cover delivery fulfilled transactions only, with high risk inpact for customers, and, neglet non fulfilled orders wih minimum costs. This is the dark side of clearsale that any customer would be fearful to deal with. To start please i need refunds for canceled orders without chargebacks, #### & ####, by applying a credit of $$$$ for these transactions already mentioned before within these emails. I've being waiting for this forever, address this issue soon please. Its the least you could do or i will have to report a civil lawsuit, pertaing these transactions. Best regards, Business Owner As a result of an incident like this, you are going to experience a poor customer service, and, disrespectful administration by ignoring what you deserve as a customer, and delaying the solution. Because you simply stressed to fix this issue. The least they can do is that even for simple canceled orders without a chargebacks. Then you still are going to have a headache to get that refund.
Michael Brayden L.
Posted
The most frustrating and idiodic experience of my life. I will no longer do buisness with an online retailer if there is any affiliation with clearsale. Their approach to fraud supression is to automatically deny anytning and blame it on the bank. Once denied you're blacklisted with no way to way to appeal. This company is a joke.
Nicole S.
Posted
The representative was outstanding. I really enjoy and like the fact that my sales are reviewed before I process them.
Noelia M.
Posted
Great tool, it's a must when selling online. It is a little difficult to understand at first but really usefull for fraud prevention.
Larry
Posted
A purchase came in from California that was flagged as suspicious. ClearSale verified that the purchase was a scam and notified me of the same. Saved my business $600.00. Great service and excellent work done by Clearsale staff. A+++
Bryon
Posted
Dishonest dishonest