Average
339 reviews
ClearcoverAffordable car insurance that’s smarter, faster and puts your needs above all else, helping you make informed decisions every step of the way. Through our award-winning app, we offer the industry’s fastest claims, easy payments and convenient policy management.
Clearcover (clearcover.com) has 339 customer reviews on Consumer Courier, with an average rating of 3.7 out of 5.
339 approved reviews, newest moderated first
Latoya M.
Posted
I choose clear cover because of the rates and bundle of services for car insurance.
Response from Clearcover· Sep 18, 2020
Hi Latoya, we are so glad you made the switch. Thank you for being our customer.
Maddy W.
Posted
Every time you call clearcover, nobody is there to answer the phone. I always have to leave a message for someone to call me back. The last time I called nobody got back to me I called them Friday and today is Tuesday and still nobody has got back to me. People need somebody to talk to when they call their insurance companies. It is always 100% of the time I call I get a voicemail. The app is garbage and has limited things you can do on it. I dropped them and went to a company that I can physically call and get someone on the phone.
Response from Clearcover· Sep 17, 2020
Hi Maddy, we’re so sorry you haven’t been able to get in touch with our team — we know how frustrating radio silence can be. To confirm our contact info: our support phone number is 855-444-1875 and our team is available Monday - Friday, 8 a.m. to 9 p.m. CT. We are also available by live chat via the app or Help page: https://support.clearcover.com/hc/en-us. We want to help address the concerns that you have, but we are unable to identify your account based on your Trustpilot name, can you please email us at [email protected]?
Kimberly D.
Posted
3 months in and I'm not very impressed. We got our keys locked in our car on a Sunday and even though we have 24/7 service for help, they were not available to help us on a weekend. They also had a hard time looking up our account even though we are active customers with them. Because of this, we had to pay for a locksmith to come and help out us instead. We get what we pay for I guess.
Response from Clearcover· Sep 15, 2020
Hi Kimberly, we are so sorry to hear about your recent roadside assistance experience. Roadside assistance is available 24/7 and our customers have the ability to request it through the Clearcover app. We passed along your feedback to our team and a supervisor will follow-up with you.
Natasha R.
Posted
I was paying almost 300 a month for full coverage on two vechiles. I am now only paying 130 for full coverage. I can't believe I waited so long to switch. I am so glad I did.
Response from Clearcover· Sep 18, 2020
Hi Natasha, wow that is some major savings! We are so glad you are our customer.
Jason S.
Posted
Great insurance. I bought a new truck and all the big name insurance companies that claim to save you hundreds were outrageous. Im a 38 yr old male clean driving record and they treated me like I was 16 just getting my license and had numerous accidents. I can't really figure out how they save you money when they are the most expensive insurance companies out there. Then I found Clearcover and got exactly what I needed for a price I thought was right. I have never had a problem with Clearcover and recommend them to anybody looking for a new insurance overage.
Response from Clearcover· Sep 18, 2020
Hi Jason, we are ecstatic that you are saving and that your experience has be great so far. Thank you for the 5-stars and being our customer!
Frampton S.
Posted
I tried so hard to add my new car in my policy. I called every single day for 2 weeks. I let messages, I sent email and I never got any answer and that’s why I choose another company. Your company is a floppy.
Response from Clearcover· Sep 14, 2020
Hi Frampton, we’re so sorry you haven’t been able to get in touch with our team — we know how frustrating radio silence can be. If you still need assistance adding a vehicle to our policy our team can help. To confirm our contact info: our support phone number is 855-444-1875 and our team is available Monday - Friday, 8 a.m. to 9 p.m. CT. We are also available by chat via the app or Help page: https://support.clearcover.com/hc/en-us.
Cory C.
Posted
Great team great insurance great price
Response from Clearcover· Sep 18, 2020
Thank you for the kinds words, Cory!
Dairean
Posted
Clearcover has really impressed me, the prices are great, the customer service is wonderful. Me and my Husband are glad we took the leap and chose Clearcover.
Response from Clearcover· Sep 18, 2020
Hi Dairean, we are delighted that you took the leap too. We appreciate you and your husband for being our customers!
