Cognito FormsReviews of cognitoforms.com

Easy to use with lots of options, but I had many submissions without knowing it because I never received a notification email. I had already asked my customers all the information I needed to know because I thought they weren’t submitting the form

Building forms and arranging the fields is easy and quite flexible (thanks to sections). And the one diamond in the rough is "Repeating Sections", which paired with payment widgets makes for some great, simple eComm. However, Notifications and Confirmation emails are terrible. We cannot customize the field summary at all, and the overall formatting is horrible. No white-labeling option for emails (unless you are on an expensive plan, and then you can only use branded emails for 2 clients before needed another expensive plan). Styling and formatting the forms is also limited and/or overly complicated. For simple forms, (name, email, comments) it might be okay (as you can hide the ugly summary), but you still have to live with the spammy-looking, Cognito-branded no-reply email. I have a paid plan, but will stick with my other forms provider.

Cognito Forms was the solution our food bank chose when COVID-19 started. I loved all the conditional logic, and the wide variety of fields available. What I loved MOST of all, was the print templates. It makes it so easy to print a custom page for our volunteers to pack our clients orders. And I really have to acknowledge them for their awesome support. When I get stuck and need help I just post through their Help option and get a detailed response with everything I need within a day. LOVE IT!! I highly recommend this solution.

Credit where credit's due, this is a really cool company and their forms are excellent too. Easy to produce, stacks of features like logic, order lines and integrated payments. High recommended. (I usually come on here to complain, but I thought I'd make an exception this time!)