ColdProxyReviews of coldproxy.com

Response from ColdProxy· Apr 5, 2023

Thank you for taking the time to share your feedback about your experience with ColdProxy. We apologize for any inconvenience you faced while using our services, and we appreciate your honest review. We understand that you contacted us two hours before your plan's expiration time, requesting a refund. We want to clarify that, upon investigating the issue, our team found that the proxies were functioning as intended during the period you used them. Many of our clients have been using the same proxies without any issues, and we stand by the quality of our services. We take customer satisfaction very seriously, and we believe in providing a fair and transparent service. We understand that every customer's needs and expectations are different, but our policy does not support refunds in situations where the service has been used for the majority of the subscription period. We apologize if our service did not meet your expectations, and we respect your decision not to continue using our services. We will continue to work on improving our services and customer support based on feedback like yours. Best Regards,

Response from ColdProxy· Oct 4, 2021

Hello Abdullah, this is the support team of ColdProxy. Could you please contact us through the website so we could help you with your problem. Our 24/7 support team is always available to solve your problems.

Response from ColdProxy· May 25, 2021

Hello, Thank you for your review. We responded to your inquiry within four hours and provided clarification regarding the details already clearly stated on our pricing table. You requested one rotating proxy; however, our smallest rotating package includes 1,500 rotating proxies. The number of proxies included in each plan is clearly listed on our pricing page. This means you receive significantly more than what you initially requested. Additionally, our client panel is straightforward and user-friendly. All setup instructions and common actions are thoroughly documented in our Knowledge Base for your reference. https://coldproxy.com/clients/index.php?rp=/knowledgebase/1/Proxies-Related We believe some of your concerns may have arisen from misunderstanding the $4 daily package. We kindly encourage reviewing the plan details carefully before purchasing and maintaining respectful communication. Finally, we are one of the few providers offering flexible 1-day packages starting at $4/day, allowing clients to test the service before committing to longer plans. Thank you for your time. All the best, The ColdProxy Team