Damien F.
Posted
Package stuck for last two weeks
Package stuck for last two weeks. No response from customer service to any email past two weeks. Ridiculous service. Basically scam.
Bad
7 reviews
coll-8.com is listed under Shipping & Logistics.
coll-8.com (coll-8.com) has 7 customer reviews on Consumer Courier, with an average rating of 1.6 out of 5.
Showing 6 reviews with 1 star · Clear filters
Damien F.
Posted
Package stuck for last two weeks. No response from customer service to any email past two weeks. Ridiculous service. Basically scam.
Zara K.
Posted
Do not use this company. I am waiting two weeks for an item from Ireland to Ireland sold on vinted. Last scanned 11days ago. Nobody is responding to my emails.
customer
Posted
Non existent customer service, avoid at all costs, package what should be delivered in max two days from one town in Ireland to another still not delivered in 2 weeks, no updates and response from customer service, worst service. Disappointing
Maggie
Posted
I have had nothing but let downs with this delivery company, items are constantly lost or just dumped at pick up points so it then doesn't get scanned by staff and the tracking never updates. AVOID them. So disappointed alot of major womens clothing brands and beauty brands use them in Ireland. I now check first before ordering becasue the headache from them is not worth it.
Thomas B.
Posted
I ordered a package on March 29 which was received by Coll8 on April 3rd. On April 19th I contacted them to ask for an update on where my parcel was and they sent a message saying it had been "misrouted". Today, I asked for another update and they COPIED AND PASTED THE MESSAGE FROM 11 DAYS AGO 😂 There are absolutely no circumstances under which I would ever trust this company with anything. They are utterly incompetent cowboys who could not care less about the level of service they provide.
Nicola
Posted
The worst service I have ever used for a return. Collecting my parcel 3 weeks ago. Just keep saying it is intransit to the retailer since the 12th January shocking service