Bill
Posted
Fast Shipping
Fast Shipping
Response from Comfort Medical· Jan 4, 2021
Thank you for the positive review!

Excellent
5,088 reviews
Your best choice in ostomy and continence supplies. Free home delivery. Worry-free Process. Superior customer service. Call 1-800-223-4738 or visit www.comfortmedical.com
Comfort Medical (comfortmedical.com) has 5,088 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
5,088 approved reviews, newest moderated first
Bill
Posted
Fast Shipping
Response from Comfort Medical· Jan 4, 2021
Thank you for the positive review!
customer
Posted
My only concern with your company has been that I have not been able to get into the online service feature...
Response from Comfort Medical· Jan 12, 2021
Thank you for the feedback. This important step allows us to work on continuously improving our patients experience.
customer for two Y.
Posted
After using another vendor switched to Comfort Medical and their service has been massively better!
Response from Comfort Medical· Jan 4, 2021
Thank you for the positive review!
Stephanie C.
Posted
I changed jobs at the end of 2020 and our child’s supply company went out of our network. I called several other providers before being connected with Comfort. They were amazing! No hassle, no begging for a response. We will be life-long customers!
Response from Comfort Medical· Jan 4, 2021
Thank you for the positive review!
Shirley S.
Posted
I love your company and I want to thank you!! You make my ostomy life so much easier. I advertise you in my ostomy group and tell them all how awesome you are
Response from Comfort Medical· Jan 4, 2021
Thank you for the positive review!
customer
Posted
I will stay with comfort medical as long as I need my supplies. They are very helpful and concerned about their clients
Response from Comfort Medical· Jan 4, 2021
Thank you for the positive review!
Patrick
Posted
My original supplier ran out of stock, and my insurer referred me to your company. Your agent told me you have stock in your CA warehouse so I ordered. I called in to confirm you had received authorization from my doctor and my insurance verification so you can ship, I asked and your agent confirmed that shipment would be made from your CA warehouse (important to me as I was running out of supply due to the delay caused by my original supplier out of stock), When I received the tracking number provided by your shipment notice email, I checked and found shipment was made out of your TX warehouse!!! When shipment finally arrived, delivery service (you use FedEx) left box outside secured mail room in my condo complex, thus subject box to possible theft. All of my other online purchases always end with boxes delivery INSIDE secured mail room regardless of the delivery services used!
Response from Comfort Medical· Jan 12, 2021
We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies. Comfort Medical tries to use the closest warehouse to get your supplies to you quickly, if the closest warehouse cannot fill your full order then the next warehouse is used. If you have any further concerns please call 1-800-223-4738
Chris M.
Posted
Tremendous Customer Service prompt and courteous. Received my product a lot sooner than I thought I would no hassles just a great experience.
Response from Comfort Medical· Jan 4, 2021
Thank you for the positive review!