Commit Action pairs you with a dedicated accountability coach whose sole job is to give you clarity on what needs to get done and the accountability to make sure you do it.
Commit Action (commitaction.com) has 270 customer reviews on Consumer Courier, with an average rating of 4.9 out of 5.
Also known as
commitaction.com
Website
commitaction.com
Category
Administration & Services
Listed on Consumer Courier
2026
About these reviews
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
I just read a review here on Trustpilot about an angry email the client received from the owner of Commit Action Peter. I have to say I’m not surprised. On Instagram I wrote a two line simple comment that I had a better experience with the coach company Strawberry than this company Commit Action and he responded with an angry post claiming that I was a “paid stooge.”
I legitimately had a far better experience with two different Strawberry coaches I worked with, and they both were older, more experienced and had ICF coaching certifications. Both of the two coaches I worked with at Commit Action had neither coaching certifications, did not ask insightful questions and were inconsistent on follow through. I was shocked to see the owner Peter claimed my honest review on instagram was fake just because he didn’t like the content of my review.
I worked with Commit Action for many months in 2024. I’ve also filled out the form you requested. This was my experience.
Response from Commit Action· Dec 10, 2025
Hi Kate, sorry to hear about this! We don't have record of you working with us, would you mind messaging us directly to let you know who we are and we can try and help resolve this?
MB
M B.
Posted
Expectations vs Reality
Expectations vs. Reality:
As an individual with high hopes for the Commit to Action program, I ended up feeling somewhat disheartened. I anticipated a program that would be highly personal and motivating, but my experience did not align with these expectations.
Impersonal Communication:
One of the main issues I encountered was the impersonal nature of the communication. The program relies on phone calls with a coach whom you've never met in person. The absence of visual interaction, as offered by platforms like Zoom or FaceTime, made the experience feel detached and less engaging for me.
Lack of Motivation:
Motivation was a crucial aspect I was looking to gain from the program. Despite the professionalism and kindness of my coach, the program failed to ignite the level of motivation I was seeking. Interestingly, I discovered that I felt more inspired by freely available YouTube videos and podcasts, which provided me with greater motivation and were more effective for my needs.
Questioning the Value:
I also came to the realization that the goals I set with the program were similar to what I could have achieved through casual conversations with friends. This led me to question the overall value of paying for such a service, especially when I could set similar goals on my own every week.
Concluding Thoughts:
While 'Commit to Action' may be beneficial for some, it did not meet my personal needs and expectations. The lack of personal interaction was somewhat disappointing, but this paled in comparison to the realization that their system was not working for me. Discovering that I could achieve similar results on my own made the financial investment in the program feel unjustifiable. Ultimately, I felt like I had wasted my money.
However, the most significant revelation from my experience with this accountability course is the understanding that I am capable of self-managing my tasks, not just adequately, but even better than I initially thought. This realization emerged from the unexpected motivation following the sense of having spent money without visible benefits. The notion of potentially needing further investment if I couldn't independently manage my tasks became a key motivator. Additionally, the thought of saving money by not using an accountability service and redirecting it towards more effective resources has been a strong incentive. This sense of regret over the financial expenditure has evolved into a powerful driving force, prompting me to carefully plan my week and consistently track my progress towards my goals. Interestingly, this newfound self-reliance and enhanced productivity, though not a direct aim of the course, have been the most impactful outcomes, helping me to accomplish more.
Response from Commit Action· Dec 18, 2023
Hey M B,
It seems like you got really hung up on the no video calls thing. I just want to explain the “why” behind us not doing them.
A handful of years back, we did a full year long study of video calls vs. audio calls. Literally thousands of customers and tens of thousands of calls. We found zero correlation between video calls and an improvement in productivity. To our surprise actually, we found that the group doing video calls were a lot LESS productive than those doing audio calls. This was for a few reasons -
1. It was and is much easier to do audio calls. Customers doing video calls had a hard time showing up consistently. People doing audio calls could do them from anywhere no matter what they were doing. You don’t have to “get ready” for an audio call. The simplicity of just picking up is a big factor in showing up to every call.
2. Customers doing video calls kept getting side tracked by the personal - “who is my coach? what have they been up to? why are they wearing that?” and also the negative side of this - “this coach does not look like me so I want a new one”. In reality, none of these factors have anything to do with working the methodology.
3. The video calls took the focus away from the interactive dashboard and setting very highly detailed goals. It became more about trying to connect with the coach rather than, once again, working the methodology to maximize productivity.
Also, our coaching team job satisfactory and enjoyment was about 100x doing audio calls meaning they could more consistently, reliably, thoughtfully and energetically show up for their clients, week in and week out. All these factors combined, led us to do audio calls only and really focus the calls on the methodology (although rather simple in times, it is deeply rooted in actual science that works - https://www.commitaction.com/#hard-science-open)
Something we see with customers who get hyper focused on having video calls (and don’t receive them), is that a high percentage of them start to unconsciously self-sabotage by getting trapped in a binary way of thinking - “I have to see my coach in order for this to work for me.” Which then created the opposite of the binary equation - “If I don’t see my coach, this will never work for me.” As soon as people get to this point, they stopped or never start what actually works - the Commit Action methodology. Commit Action is a ritual that compounds over time. Embracing what we do and how we do it can be tough at first but it is all based in hard science and validated/tested over hundreds of thousands of calls with real people. It works.
I am not saying this is what happened here. I just wanted to give you the WHY behind what we do and what we have tested. We could very much just not be what you are looking for and that is completely okay too!
If you ever want to come back and give it another shot, ping the customer support team and we will be happy to pair you with a coach.
Thank you for taking the time to read this!
CP
Chris P.
Posted
A few frustrations
I had a few frustrations with the Commit Action process, and I'll detail them here for other's consideration.
The amount of contact with my Coach was not a thing that worked well for me. For the most part, it felt like I was getting "generic" feeling emails and mostly not getting contacted during the week. Then we'd have our 20 minute weekly phone call. This didn't give me a sense of alignment with my coach, or that they understood me. And it didn't help me organize my thoughts on how to go about best using this service.
Ultimately this is why I decided to cancel.
My second frustration happened at this point, since I made my decision at a two days past a renewal period. This means I'm now paying for a full month of a service I have decided is not worth the money.
If someone were to ask me if this service is for them, I'd ask "do you already have clarity on what you want to work on?" and "Are you comfortable driving mostly solo on this journey?". And I'd caution "watch out for the renewal dates, because this service is hardline with the billing dates."
Response from Commit Action· Feb 15, 2022
Hi Chris,
Really sorry to hear this was your experience. It sounds very atypical as normally our coaches are in touch via email and SMS between weekly calls.
I just checked and we have no record of receiving a refund request. We're very accommodating with those and I'd be happy to provide you a refund for that last payment—it makes sense to do so.