RetailMeNotReviews of community.retailmenot.com

Response from RetailMeNot· Mar 28, 2022

We sincerely apologize for the inconvenience. Due to our current security standards, all customers must verify a U.S.-based personal mobile phone number. If you cannot meet this requirement, you will not be able to access Rewards on your account. For your reference, our Terms are provided here: (https://help.retailmenot.com/s/article/Cash-Back-Offers-Terms-and-Conditions). If you have any questions, please reach out to our Customer Care team at https://help.retailmenot.com/s/.

Response from RetailMeNot· Mar 21, 2022

Thank you for taking the time to share your thoughts, Mary. We are very sorry to hear that you had an issue redeeming your Rewards through Venmo. Our Customer Care team provided you with the screenshot of Venmo accepting the payment so you can follow up with them to resolve it. You can reach Venmo Customer Care at 1 (855) 812-4430. Our team will be more than happy to help if you need any other assistance. You can reach us at https://help.retailmenot.com/s/.

Response from RetailMeNot· Feb 17, 2022

Thank you for providing feedback, Tonya. We sincerely apologize for the inconvenience this has caused. Our team has reached out to you to help resolve your issue. Please feel free to reply at your earliest convenience.

Response from RetailMeNot· Nov 8, 2021

Thanks so much for your review Yunnie! So glad you enjoy RetailMeNot Cash Back!

Response from RetailMeNot· Oct 4, 2021

Thanks for your review. We have reviewed your case and can confirm the activation was made multiple days before purchase. Unfortunately, purchases not made immediately after activation cannot be automatically tracked and do not qualify for cash back. Purchases need to be made right after the activation, and no proof of purchase was proved when requested. We do not intend to be rude and apologize if that is how you feel, but we do not have a way to issue a cash back reward without a corresponding activation.

Response from RetailMeNot· Aug 24, 2021

We're sorry you had an issue using our offers. We understand the frustration of trying to use a coupon that didn’t work. Users can post offers and at times, a user might share a coupon that's incomplete or incorrect. We do everything we can to validate content to make sure we have as many coupons available so that we can help you save money! In the future, if you ever run into an offer not working please don't hesitate to reach out to our Customer Care team, we'll always do our best to try and help you find a code that will work :) https://help.retailmenot.com/s/contactsupport

Response from RetailMeNot· Aug 2, 2021

Thanks for your review, Holly. So sorry for the error you are encountering when trying to redeem your rewards. If you haven't already, please contact our Customer Care team for assistance. https://help.retailmenot.com/s/contactsupport

Response from RetailMeNot· Jul 19, 2021

Hi Terry. Thanks for your review. We reviewed our history with you and conversation you had with one of our Customer Care agents from June 29th. We can confirm there was no cash back activation for Macy's on your account for the dates you provided. Apologies for any inconvenience, but as stated- we don't have a way to issue cash back to a user if they do not activate the cash back offer prior to purchase. Please feel free to reach out to our Customer Care team if there is ever anything else we can assist you with.