Composite EnvisionsReviews of compositeenvisions.com

This company attempted to take money from my credit card resulting in a cancelled card. Total scammers

They tried to establish a subscription on my MasterCard and now it's blocked. Apparently they do fraud aswell

I've been a customer for over 5 years. The service and order fulfillment has been in a steady decline for the past two years. Simple orders, will sit for days before being shipped. I have had conversations with Cory, the owner, and several managers about the decline in service, nothing has changed. If you have a time sensitive need, there are other companies that guarantee shipping same day or next day depending on the time the order was placed. Not Composite Envisions. The "Certificate of Conformance" and the charge for it, seriously? No other supplier I use charges for that! What they are charging now for materials is insane! I only use CE now for certain materials that I will never use a roll for. I buy carbon direct from the manufacturer now and the markup at CE is incredible! We did a special project with the Blue Reflections Carbon that faded after two weeks of UV exposure. I was told by another supplier that they refused to sell any of the colors of Reflections (except Red) because of the fading issue. According to the other supplier, the manufacturer was aware and chose to do nothing about it. CE was warned about this issue and I worked with them on finding the cause while I patiently waited for thier independent testing to be completed. CE's solution to avoid fading was the EXACT method and materials I used and they washed thier hands of the problem. Meanwhile I lost thousands of dollars in materials and labor because the fabric faded. It really pains me to write this, I was a huge proponent for CE in the past. I do not recommend them anymore. I will still buy a few items that I can't get anywhere else, but I have moved on to more reputable companies that charge a fair price on materials and ship in a more timely manner.

If you want to be treated with disrespect when you don’t receive your product, this is the company for you. A simple apology was all that was needed, they literally refused though, and instead called me a liar and black listed me, just to find out after the fact UPS admitted they delivered to the wrong address. And even after that no apology… no refund either. I had to email them to request it 2-3 weeks after UPS concluded their investigation. All that is secondary to the disrespect, and attitude they showed when I got upset that they weren’t handling the situation to my standards. It’s really troubling to know one of the largest inventory US distributors treats people like this. Basically their attitude and business practices have cost my clients time. We won’t even get into their poor shipping department and over inflated shipping costs… It’s really sad they hold themselves this way. Please reach out to me if you’d like to see all the email correspondence from CE, and UPS, as well as a link to the Facebook post I made (the only way I got them to return my emails about this situation), so you can build your own conclusion based on the facts. *And just to respond to the below reply. Yes I did receive an apology, but it was simply “I’m sorry you felt the need to post on-line about this experience.” And yes I did receive a refund, 3 weeks after UPS concluded their investigation, and only after I emailed CE, and requested it. Also, of course I filed a fraudulent claim with my bank, the day of the incident happened and I was out my initial purchase. I also told CE I was going to do this if no reconciliation was made, I’m going to make sure I’m covered, any responsible person would. If my bank is still persistent to this day, honestly that makes me pretty happy that at least my financial institute understands the importance of my business relationship with them. Also, yes you have the right to refuse my business. But the fact that you did so after I was the victim of poor business practices, in which my clients in turn was made to wait, and in the end I lost substantially more than my purchase, and wasn’t made whole for said purchase for almost 2 months, that’s just plain wrong…. You have to see that…. And then when my initial claim was validated by UPS, and they admitted they deliver to the wrong address, you know everything you stated I lied about or you denied was eventually proven as fact, you responded by blacklisting me. And yes that prompted multiple posts/reviews about this situation, why else wouldn’t I when one situation burns me twice. Maybe you should reread what you wrote, and how you handled the situation. The fact that you didn’t even reply to my emails until I called you out on Facebook, seriously???. Maybe do some pondering on what good customer service means, and read the various negative comments on various sites from other people like myself. Because basically your actions/how you handled the initial situation, and how you retaliated with blacklisting me after issuing a refund was just plain childish. I’m the one that has the right to be upset, I was the one wronged in this entire situation, yet for some reason you blame me, and treat me horribly because of it.

I really used to love you guys and I used you guys all the time. But the past couple of years you have been pretty inconsistent with having product and it takes forever for you guys to ship. It took a week for you to ship my last order. I will only be using you if I have no other choice.

Used to be excellent. I know everyone got hit with supply / delays etc from Covid. However my last delivered order was missing product, and my last attempt ($1100+) didn’t go through on the website for the third order in a row, and this time nobody called or emailed me back to take the order manually. Prices have gone up (and although I understand they did across the board) but they are so steep you’re no longer the most viable option for us. One of my fabricators (who I sent to you guys originally) had a $3k order take so long it cost us a pretty big job. Not giving up totally just being honest.

My order has not been delivered, there was an issue with the package and went back, im writting to know what to do with no reply.

I was in the market for different types of fabric and material to epoxy into my custom speaker doors. I ran across composite envisions because they had some great samples. The samples were mediocre Plus the shipping was more than that samples which I didn't like. Their knowledge for different adhesives and techniques with their fabric was very minimal. All I wanted was fabric so I can design a cool custom speaker box that nobody else had