Skye
Posted
Don't Trust Concentrix nor their software usage
DO NOT TRUST THIS COMPANY! I recently applied to the W@H/Canada position at Concentrix. Although hesitant to download their software that scans my PC for everything plus (other, they state). which could mean anything on the PC is fair game. I did. Initially I had an error trying to download the software from their website. The ignorant recruiter “Kayla” said, to scan the PC, making sure to use a wi-fi connection on my phone or tablet. What sense does this make? If they need to scan my PC, how does downloading the software onto my phone or tablet allow this. Not to mention, the application specifically states to use a hard-wired connection, not wi-fi. It seems this recruiter is clueless. After allowing their software to scan, it stated that it was completed, and I could close it. I then emailed the recruiter personal email, to say I had just completed the scan, and sent it. I wasn’t able to locate any remnants of the previously downloaded software on my PC, after deleting the initial download. As it’s standalone software, I didn’t think much of it, but I went to search the PC registry just in case. I found 3 instances of the Concentrix download sitting in my registry. Two, I deleted easily. The third wasn’t so easy, I had to change the permissions on the container belonging to Concentrix, in order to delete it. Most people don’t muck with their registry, as they can mess it up. However, I’ve been within it many times, so I’m familiar with it. (A back up before and after is advisable, then deleting the initial backup, to import the latter after the changes are made-Google it, is safer for those unfamiliar with the registry). Either way, what was their software doing there, after they tell candidates that it will delete itself off their PC. I’m guessing that it continues to gather information off the personal PC, to send to Concentrix, if they request it. After emailing the recruiter to say that the scan completed, she sent me an email, (ignoring mine to her), seemingly requiring me to go through the process of re-scanning with their software again, I was’t going to go through it again. Terminating my application there. So, either their internal candidate onboarding set up is completely inadequate, or they need to see how far they can push a possible candidate, (on the level of protecting their personal device security), so as to take further advantage of them after hiring! Maybe the re-scan was needed by them, because I deleted their software information from my PC registry. Information that was supposedly not stored on my PC! I applied to Concentrix years ago, during the initial virtual set up, the host demanded that all the employees give remote access of their personal computers to Concentrix. This wasn’t a “one off” thing, but a permanent thing, while they were employees of the company. The host introduced the “remote access” set-up as a “no big deal” thing. Guiding employees through the setup on their devices, while everyone followed along. Even I wasn’t aware of what they were asking (via their deceiving communication to us), until the remote access box popped up. I said no, I will not give them access to my PC. They tried to push me into it, saying I couldn’t work there without it. I explained the dangers of giving the company remote access to all my personal stuff on my PC, (I did this for the benefit of the other onboarding employees there, that didn’t realize the possible negative repercussions of what they were doing). The host knew exactly what she was asking, even telling the employees, “if your PC comes on during the night on its own, don’t worry, we’re just setting things up.” Most of the people they hired on were older immigrants (it seemed), that barely knew how to do things on their PC’s, let alone, the dangers of giving a “stranger company” full access to everything on their computer. My situation? I simply quit, and walked out of the meeting. The only reason I applied again, is because they said they would provide computers to those hired for the Canada position, on their own application website. As the recruiter spoke nothing of it, and considering that their software download is scanning my PC, for much more than the simple internet speeds; I’m guessing that they lied about providing the computer. Do Not Trust Them! Just because they where a smile on their re-assuring faces, and their access to information on your device seems invisible- doesn’t mean that it’s not there, and that your privacy of all you do, and have on your device, isn’t being sabotaged!




