Excellent
201 reviews
CongaConga helps organizations to thrive in an automated world by delivering intelligent Contract Automation, Document Automation, and Sales & Support Automation solutions that drive business productivity through digital transformation and by automating everyday tasks. For over a decade, Conga has provided enterprise applications with superior support and industry expertise to over 600K users in more than 45 countries.
Conga (conga.com) has 201 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
201 approved reviews, newest moderated first
Ruthanne
Posted
Not only is the product exactly what we need, but the customer service and assistance we have received from the Conga team has been excellent. They are always willing and able to troubleshoot issues with you. Honestly, I have had some of the best customer service experiences with Conga that I've had with any of my salesforce vendors.
Harold L.
Posted
Conga is a great innovative company!
DS
Posted
Awesome product
HS
Posted
Love the ease of use and set up!
Juliana
Posted
i have a question they try to answered but they cant thanks
Robin C.
Posted
We were initially extremely disappointed with this company's approach to customer service. Once we realized that we were not using this product we tried to cancel the contract. We had unfortunately just renewed (in error - internal communications problem) and despite the fact that they could see that we never used the product and understood that we had made a mistake in renewing they initially refused to concede any refund on our contract. Fortunately, this was eventually reviewed by senior management and they decided to compromise on their initial position. We would have preferred a full refund given that we did not use the product but at this stage, we are happy to have received a partial refund and move on. We would consider this product in the future.
Claire J.
Posted
Conga provide the tools needed to quickly and efficiently produce branded, standardised documents from my Salesforce data. The button parameters available let me choose if my Salesforce users should have to choose a template, who to send it to/where to save it, what format it should be produced in etc, or whether I want to pre-set all these things so all the user needs to is press a button; further to this, I can use workflow to negate my user pressing a button at all, rather run Conga from a field state change instead. Conga also have an excellent Support team. If you can't find what you need in their documentation, fire an email to the team and they respond very quickly, with what you need plus contextual examples of usage.
Becka D.
Posted
Love Composer, but its a beast of a tool & hard to learn. The documentation isn't great, and it's hard for someone new to pick up on how Conga works. That said, if you know what you are doing, you can build some pretty great things.
