Great
594 reviews
Contractor Training CenterWith more than 30 years of experience, Contractor Training Center (CTC) has helped over 60,000 professionals from coast to coast in construction, electrical, plumbing, HVAC, and more achieve their licensing goals. With self-paced online courses and livestream classes, we have the format to fit your learning style and schedule. In addition to exam prep, we provide application assistance to help you navigate the licensing process, continuing education to keep your credentials current, and business coaching services to support your long-term growth and success in the industry. Our mission is simple: to equip you with the tools, knowledge, and confidence to pass your exams and build a thriving career.
Contractor Training Center (contractortrainingcenter.com) has 594 customer reviews on Consumer Courier, with an average rating of 4.0 out of 5.
594 approved reviews, newest moderated first
Charles C.
Posted
Study material was well presented and the course cost was reasonable,
Response from Contractor Training Center· Dec 28, 2025
We're happy to hear that you found the study material well-presented and the course cost reasonable. We appreciate you taking the time to share your positive experience! If you need anything in the future or have any questions, you can reach us at [email protected] or 888-858-7350. We are always here to help!
David A.
Posted
I order my master electrician books and one of them came damaged it looked used and no one responds to my emails.
Response from Contractor Training Center· Dec 22, 2025
We’re sorry one of your Master Electrician books arrived in damaged condition. To resolve this quickly, we’ve already left a voicemail at the number on file and emailed you return-exchange instructions. As soon as we hear back, we’ll ship a replacement copy and provide a prepaid return label for the damaged book. If you’d prefer to speak with someone right away, please call us at 888-858-7350 or reply to the email from [email protected]. We’ll make sure you have a pristine set of materials without any additional cost or delay. Thank you for bringing this to our attention—we look forward to getting it corrected for you today. —Contractor Training Center
Steven D.
Posted
A very well done tutorial !
Response from Contractor Training Center· Dec 22, 2025
Thank you for the 5-star review! We're happy to hear that you found the tutorial very helpful! Thank you for your positive feedback; we appreciate it. If you need anything in the future or have any questions, you can reach us at [email protected] or 888-858-7350. We are always here to help!
Christopher B.
Posted
Super easy to get through the courses with great information.
Response from Contractor Training Center· Dec 22, 2025
We're happy to hear that you found the courses easy to navigate and full of valuable information. Thank you for sharing your positive experience with us and giving us 5 stars! If you need anything in the future or have any questions, you can reach us at [email protected] or 888-858-7350. We are always here to help!
matthew W.
Posted
I work 60 to 90 hours a week and have been getting this done on the side. The online course used the old addition of the book and the new addition doesn't match what they show online. I learned to use the book well because of this, but I couldn't finish the course in time. They offered to charge me another 300 dollars to get back into what I already paid for. Had they given the right books to begin with, I could have finished it with my limited time. They give you 6 months. They charge you 1200 dollars for the books, and you can find them a lot cheaper. customer service is smug and extremely rude. I would use anyone but them. I spent over 1600 dollars with them and could have gotten this done for 600 all together. These people are a scam.
Response from Contractor Training Center· Dec 22, 2025
We’re sorry your experience has been frustrating. To make sure you have the time you need, we’ve added 90 days of additional course access to your account at no charge and sent an email confirming the update. Regarding book costs, our sets include professionally applied tabs, color-coded highlighting, and reference indexing—features designed to save hours during open-book exams. That extra preparation is the main reason our pricing differs from sites that ship unmarked books. We take your comments about customer-service interactions seriously and have opened an internal review to ensure all team members deliver the respect and support every student deserves. If you have any questions about your extended access, need updated video links that align with your edition, or want further assistance as you finish the course, please let us know at [email protected] or 888-858-7350. We appreciate the opportunity to make this right and help you reach the finish line. —Contractor Training Center
Tom C.
Posted
I paid almost $3,000.00 for books that are tabbed and highlighted. There were legit only 5 answers actually highlighted from the test. Don't waste your money. NASCLA.
Response from Contractor Training Center· Dec 18, 2025
Thank you for taking the time to share your feedback. We understand how frustrating it can feel after investing both time and money, especially when preparing for an important exam. Our goal with the online course and study materials is not to provide the exact answers that appear on the exam, as there is no way for us or any provider to know the specific questions that will appear. Instead, our course is designed to prepare students by helping them understand the material, navigate the books effectively, and build the confidence needed to approach the exam successfully. If you would like to discuss your concerns further or need guidance on how to best use the materials, we would be more than happy to help. You can reach us at [email protected] or 888-858-7350. We are always here to help!
Geoff S.
Posted
I went through the G13 Contractor C training over the past 3 months. I am pretty new to the field and don't have years of experience with the code to rely on. Most of the value is in the practice quizzes and exams - there is very limited actual training content. The quizzes familiarize you with the location of stuff in the book to help you find stuff you don't know during the exam. That said - the highlighted sections of the book, and the practice quiz/exam questions, had very little connection to the actual test questions. The practice quizzes and exams reuse a limited sample of questions and get repetitive. They overweight questions on girder/joist span distances, foundation wall heights, etc and underweight mechanicals and a whole host of other details. Almost all questions on the practice quizzes/exams were from highlighted book sections. Almost none of the questions in the real test were from highlighted book sections. That said - I passed, so I'm happy, but go in expecting the actual test to be harder than the sample tests provided.
Response from Contractor Training Center· Dec 22, 2025
Thank you for the 4-star review and for sharing your experience with the course. We appreciate your feedback and are glad you took the time to let us know your thoughts. While we do not provide the exact questions and answers from the state exam, our goal is to help students thoroughly understand the material and confidently navigate the books, so they are well prepared for the exam itself. Our content is designed to reinforce concepts, structure, and test taking readiness rather than replicate the exam verbatim. Congratulations on passing your exam! If you need anything in the future or have any questions, you can reach us at [email protected] or 888-858-7350. We are always here to help!
Ryan
Posted
It’s honestly not worth the money. The online class is very basic and very short. I finished 1/3 of the course in a few hours. For the price I thought it would have been more comprehensive. As far as the materials, they scanned pages of the book text into a slide and highlighted it for you to read. That part was nice at best to understand what to focus on, however, if you bought the book with the tabs and highlights then you bought the same thing! Also, an huge issues is that there is no way to zoom into the slides to make the text bigger to read, even with changing the zoom settings on the browser of the page. It’s okay over, but definitely not worth the amount of money I paid considering I got the online “course” and the book!
Response from Contractor Training Center· Dec 22, 2025
Thank you for sharing your impression of the course. Contractor‐licensing exams are open-book, so the single most important skill on test day is rapid book navigation, not memorization. That’s why a large portion of the class centers on practice questions—each one is a drill in finding answers quickly with the tabbed and highlighted references. We realize that makes the online lessons feel different from a traditional lecture-style course, and we appreciate hearing that you’d like deeper coverage and better slide-zoom controls. Our tech team is already working on an enlarged-view option, and your comments are being used as we expand the next release of video walk-throughs and topic refreshers. If you’d like additional practice sets, instructor office-hours access, or other resources to fill any gaps you’re seeing, please let us know at [email protected] or 888-858-7350—we’ll add them at no charge. Your feedback helps us keep improving, and we want to be sure you feel fully prepared for the exam. —Contractor Training Center
