CooktwigReviews of cooktwig.com

En ningún momento y no se cómo paso que me suscríbi a una membresía no se ni de que trata está empresa. Solo que me han cobrado algo que no he usado ni se de que trata .

Great service

Quick response from customer service

I emailed them about a "subscription" notice I received, when I actually just wanted to purchase yarn. I was todl the subscription was cancelled, however, my card was billed and I still have not received my yarn. I have emailed several times with no response. I would NOT trust this company.

Emily was quick to respond when I was over charged and helped get things sorted out. Thank you!

Here is my story. I ordered, for $9.99, a seed bundle. I could see it on my Discover card acct. A few days later, I had an unauthorized charge, of about $63, on my Discover acct. This charge was declined by the Fraud Dept at Discover. I checked my cooktwig acct and found that my $9.99 charge was not a seed bundle, but VIP MEMBERSHIP. I disputed this charge with cooktwig. In one day, I got a response from Kenny, escalation dept. He agreed to remove the charge from my acct if I left a review. So, this is my review. Not happy that I was led to believe I was buying a seed bundle and it was changed to something else I did not authorize. I am happy that I got a quick response from Kenny. Cooktwig has to see my review and then my acct is credited. I hope this happens as promised! Max Hotz

That they were understanding and helped me cancel my subscription.

Weet jule die proses wat ek moet loop dis deur n persoon Jeremy help my goed ek wens dat ek hom langkal ontmoet het dankie Jeremy