Great
4,546 reviews
Cool FramesCoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.
4,546 approved reviews, newest moderated first
AZ
Posted
They're super cute! I hate ordering frames on-line when there isn't free return shipping because you never know how they'll fit, but these worked out great this time. My 7 year old daughter has a petite face and these are perfect - not huge on her face! We love Nike frames because they have nice, subtle colors, not obnoxious pink and purple only as girl options.
Tamara J.
Posted
Besides the slow delivery of my frames, the process was very easy and the shopping options were plentiful.
Zoha S.
Posted
They are on the ball. Wait time was not too long to speak to someone. Support representatives are knowledgeable and friendly.
Jerry P.
Posted
Prompt Delivery!
boone
Posted
I ordered two pairs of frames.The first was exactly as described. Second pair was not even down to the photo not being clear. I called and emailed with photo's. Return policy: 20% restocking fee and shipping is on you. It honestly isn't worth the it. Remember: you get what you pay for an your stuck!
Response from Cool Frames· Mar 25, 2025
Hi, I am sorry to hear about your experience. I'd love to connect so I could check if we could still help out with anything or do something to improve your review. You may also email me at [email protected] with your details and we can discuss what we can offer to improve this experience. Regards, Anne
Leslie F.
Posted
Competitive pricing, easy check out, fast delivery.
Kat
Posted
Fast, accurate processing and a great price. My granddaughter is so happy to have her broken frame replaced with the correct one.
Daniel C.
Posted
I love it will most definitely be ordering again.
