Cool FramesReviews of coolframes.com

Response from Cool Frames· Jun 29, 2018

thank you for your order and review. Lee

Response from Cool Frames· Jun 29, 2018

Thank you for the order, we love shipping to Canada. Lee

Response from Cool Frames· Jun 29, 2018

Very sorry it did not work out, never have any intent to drop the ball the way we did. your order was refunded completely. Again our apologies for the frustration you were caused in the delay and incorrect information provided. Lee

Response from Cool Frames· Jun 24, 2018

There is no better compliment then return business, we are so grateful and lucky. Thank you. Lee

Response from Cool Frames· Jun 24, 2018

Thank you for the review, very happy to have provided expected service. Lee

Response from Cool Frames· Jun 23, 2018

thank you so much for the order, we are thrilled you are happy with the glasses. Lee

Response from Cool Frames· Jun 23, 2018

thank you so much. Lee

Response from Cool Frames· Jun 29, 2018

Thank you for your order, we are very sorry for the trouble. All of our Prada frames come directly from Luxottica and we never sell anything outside of our direct dealer or from our store inventory. the frame you have has a 1 year warranty and of course you can exchange the frame if it is not 100% to your liking. All of our product are direct from dealer and never second hand. Lee