Danny P.
Posted
Wrong size in order bigger came smaller
Wrong size in order bigger came smaller

Great
4,546 reviews
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.
4,546 approved reviews, newest moderated first
Danny P.
Posted
Wrong size in order bigger came smaller
Mary
Posted
I got the frames I wanted.
Mandy L.
Posted
I placed my order with express shipping and was notified that there was a delay and customer service was amazing and refunded my $15 express shipping fee and still shipped it out as express once they were ready. The glasses are also perfect and my daughter loves them!
OM B.
Posted
Got the frames I was looking for at a decent price.
Josh
Posted
Shipped and delivered within a week. I also got a REALLY good deal on my Oakley's.
Andrew W.
Posted
Don't believe the bad reviews. Just make sure you send the correct prescription. From ordering to delivery I had them within a week. I am blown away by this company and will continue to support them and spread the word. They even sent the lens envelops to show the RX was correct. Thank you Cool Frames!
Wei-Yung W.
Posted
Transition lenses won't darken enough. It's so light that appears as if no transition at all! :(
czen
Posted
Cool Frames had as very quick response to my problem. They replaced the frames and inserted my lenses. I received shipping information and the glasses back in 5 days. Very nice people to work with. Also the frames I selected were $200 less then they were in my Ophthalmologist office.