CorexcelReviews of corexcel.com

Response from Corexcel· Sep 11, 2019

Hi Rebecca – This is not true. The IACET website lists currently accredited providers and is always up to date. https://www.iacet.org/ I’m reasonably sure I know where the confusion lies. Corexcel used to offer an option for students to earn college credit through a community college. This was only available after they’d met the requirements for a CEU certificate. Students paid an additional $504 fee to the college and had to sit through another 100-question exam. In April 2019 we decided to discontinue the college credit option because the college’s requirements were simply too much for our students. We know that it can be a frustrating process trying to find a course that meets all requirements mandated by individual schools and programs, so we try our best to ensure that our course accreditation is transparent and available on our website at all times. Here is a link: https://www.corexcel.com/html/ap_accreditation.htm. We also advise all students to send our course syllabus to the school they are looking to attend for approval. We do apologize that your program did not accept the CEUs we offer students upon completion. Please let us know if there is any other way we can help at all.

Response from Corexcel· Mar 23, 2018

I am so sorry to hear that Lacy. I would be upset as well. Actually, more like furious. Earlier this morning one of our representatives called and spoke with you but I wanted to make sure we responded to your review. We’ve checked our logs, spam folders and email delivery history. Unfortunately we can't find records of your emails. Is it possible that you emailed Cengage Learning directly? I'm asking because our customer service team does not ignore emails they receive. And when you call our office (1-888-658-6641) you will always reach a live representative during normal business hours, M-F 9:00 a.m. - 5:30 p.m. EST. If you prefer, we also offer live chat on our website at www.corexcel.com. If it's after normal business hours, please direct any emails to [email protected]. We will gladly assist you. If you would still like a refund for the course, we can process it today. Please call to confirm. We don't want to lock you out of the course if you'd still like to take it. My sincerest apologies for the inconveniences you've experienced. I really wish we'd received your emails.