Stuart B.
Posted
Non existent customer service.
Received my Notgrove sideboard 17 days ago, which looks lovely and the delivery was good, however the key will not open the doors and I am unable to get into the sideboard. I immediately reported this to Cotswold customer service by e mail, but despite this and a follow up e mail 11 days later, I still have had no response. Dreadful customer service and I am minded to start proceedings with my credit card supplier for a refund on the grounds the item is not fit for purpose