Vincent
Posted
Mean customer support service
Mean customer support service. They sell poorly designed and defective products, and don't give refunds. Avoid.

Poor
87 reviews
At Coverstore, we've been protecting what you love since 2005. As a family-owned business, we take pride in providing top-quality covers for all of your outdoor and indoor storage needs. Our mission is to keep your possessions safe from the elements and everyday wear and tear, so you can enjoy them for years to come.We offer a wide variety of products, including the best patio furniture covers, grill covers, and car covers on the market. To match every need and budget, our covers are available in four material tiers — Classic, Elite, Ultima Ripstop, and Prestige — so you can choose the level of protection that's right for you. Every cover comes with up to a 10-year warranty, giving you peace of mind knowing that your investment is protected. We also offer custom and standard sizing options, ensuring that you get the perfect fit for your item.At Coverstore, we're dedicated to providing exceptional customer care. Our team is always available to answer any questions you may have and help you find the perfect cover for your needs. We want you to feel confident in your purchase and know that you're getting the best quality and value possible.In addition to outdoor covers and décor, we also offer a variety of indoor storage solutions. From holiday storage to garment bags and beyond, we have everything you need to keep your home organized and clutter-free.Trust Coverstore for all of your protective cover needs. With our wide variety of products, exceptional quality, and dedicated customer care, we're confident that you'll love our covers as much as we do.
Coverstore (coverstore.com) has 87 customer reviews on Consumer Courier, with an average rating of 2.4 out of 5.
87 approved reviews, newest moderated first
Vincent
Posted
Mean customer support service. They sell poorly designed and defective products, and don't give refunds. Avoid.
Doug F.
Posted
They do not honor return refund
Naz
Posted
Just left a review on a different site, doing it here as well since people usually write reviews of bad experiences but don't for good ones. I was very apprehensive placing my order after reading all the bad reviews. I went ahead anyway because the only other serious custom competitor uses vinyl which isn't great for furniture. I don't doubt other customers have had problems, but just want to add that mine came out perfectly.
Teri
Posted
I should have looked here before purchasing from Coverstore. I ordered a cover for a grill. Returned only to discover that I had to pay $13 shipping to return, and the they subtracted their shipping and taxes from my total refund even though I didn't even open the package. The refund for my $52 order was $29. I will NEVER order from this company again! Not when there's Amazon Prime and other companies with much better return policies.
Sue
Posted
I love my Coverstore products! The holiday storage items are such high quality!!
Manager C.
Posted
I sent them pics of furniture yet they still sent wring covers- applied for refund and only received partial because I opened the bag- worst cust service ever. I ordered 6 covers and 3 did not fit- thr 3 were $64 each yet only rec $154. Refund. Again stay away from this terrible business
J P.
Posted
These outdoor furniture covers are made of high quality waterproof fabric material and of heavy gauge fabric. You have the added benefit of secure tie downs, waterproof enclosures and venting. Yes, they lean towards the expensive side however, you can be sure these covers will handle all the seasonal environments and last for many years with proper care. Also, their customer service promptly answers your questions either by phone or email. I highly recommend this company for quality service, products and prompt shipping. Sincerely, Julie P