Excellent
149 reviews
CoziwowCoziwow, as a brand of pet lovers, is committed to providing a diverse range of better and safer pet supplies to create a valuable connection between humans and pets.Our mission is to light up your pets' life concerning their comfort, health, and well-being.Shop Coziwow for the best pet supplies. We offers quality products and accessories for a healthier, happier pet. Free shipping in the US.
Coziwow (coziwow.com) has 149 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
Showing 24 reviews with 4 stars · Clear filters
Lazarus E.
Posted
It's nice to work with this company
Response from Coziwow· Dec 24, 2025
Dear Customer, Thanks for your message. It is so nice to know you are satisfied with our service. Thanks again for choosing to do business with us. Best Regards COZIWOW Customer Service Team
Karen S.
Posted
Very good customer service.
Response from Coziwow· Sep 13, 2025
Dear Customer, Thanks for your message. It is so nice to know you are satisfied with our service. Thanks again for choosing to do business with us. Best Regards COZIWOW Customer Service Team
Deb
Posted
Fairly easy to put together. Definitely takes two people!
Response from Coziwow· Jul 6, 2025
Dear Customer, Thanks again for choosing to do business with us. Any other issue or doubt in the future, please just be free to tell us. Best Regards COZIWOW Customer Service Team
S. D.
Posted
The colors look nice
Response from Coziwow· Jun 15, 2025
Dear Customer, Sorry for the inconvenience caused. Please be free to contact us at [email protected] and we will help you solve the issue in time. Thanks for your patience. Best Regards COZIWOW Customer Service Team
DENISE P.
Posted
The item I received was what I expected
Response from Coziwow· Jun 5, 2025
Dear Customer, Sorry for the inconvenience caused. Please be free to contact us at [email protected] and we will help you solve the issue in time. Thanks for your patience. Best Regards COZIWOW Customer Service Team
David R.
Posted
My catio arrived more quickly than I expected. I would've given 5 stars but the instructions are merely pictures and lack explanation. Be careful to study pics closely. In particular which screws to use in each case. Plus, I would advise 3 people (or 2 + Jorgenson clamps)! They must know that the instructions are lacking because they gave me a unsolicited call several days after delivery to ask how the assembly was going. I give them credit for that, but not that 5th star!
Response from Coziwow· Apr 18, 2025
Dear Customer, Thanks for your kind words. It is so nice to know you are satisfied with our product. Sorry for the issue of instructions. We have reported it to our factory to improve. If you meet any issue or have doubt in the future, please be free to contact us at [email protected] Best Regards COZIWOW Customer Service Team
Cindy
Posted
Easy to assemble, free shipping and the cats love it. Thanks for making it so easy.
Response from Coziwow· Mar 6, 2025
Dear Customer, Thanks for your message. It is so nice to know you are satisfied with product and service. Thanks again for choosing to do business with us. Best Regards COZIWOW Customer Service Team
Gail P.
Posted
Thank you for the wonderful way the catio was packaged and for including some extra screws "just in case". We were also extremely pleased at how fast it was delivered! The directions were easy to follow although we had to use a battery screw driver so assembly wouldn't take so long (but did it very carefully like you said) not to damage the wood. The only thing I would change is to put the door up on the smaller panel which is very easy to step over and that way the cats can't race out when you open the door. The other suggestion is one of the lower shelves needs to be twice as wide to fit all the way to the door so the cats can actually jump up to the shelves/boxes on the 2nd level. Impossible to jump straight up. We had to build a ramp so the cats could jump to the second level. Over all wonderful purchase.
Response from Coziwow· Feb 17, 2025
Dear Customer, Thanks for your message. It is so nice to know you are satisfied with product and shipping. We have collected your suggestions for our factory to check and improve in the future. Thanks again for choosing to do business with us. Have a great day. Best Regards COZIWOW Customer Service Team
