Excellent
451 reviews
There’s something special about neighbors serving neighbors. At Crime Prevention Security Systems and Custom Home Entertainment, we live, shop and raise families in the communities we serve. Our mission is to revolutionize how communities are protected and connected through intelligent security and automation solutions.
Crime Prevention Security Systems (cpss.net) has 451 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
451 approved reviews, newest moderated first
Miguel A.
Posted
Poor Communication and customer service. Tried to resolve a problem with Chris (manager of Orlando Office) but was never able to reach him or have him return a call. Still dealing with the aftermath.
Richard
Posted
I am a communication freak A phone call before install would have been good
Ralph
Posted
Watch what you sign and read the fine print. In middle of getting sorted out, will update as things progress.
Shaws
Posted
Our location and house design made it difficult to maintain connection with the company, rendering the system useless in case of emergency. It took lots of calls and service visits but we think a successful solution was finally found. We tried to be patient and your staff was, too, as they found creative solutions.
Response from Crime Prevention Security Systems· Dec 12, 2017
Thank you so much for your patience, and for the review. We greatly appreciate your business!
GLENN
Posted
We have used Crime Prevention Security Systems since we built our home in 1986 and have been extremely satisfied with their system and overall service. We highly recommend them!!
Response from Crime Prevention Security Systems· Dec 12, 2017
Hi Glenn, Thank you for the 5 star review and your kind comment. It's been our pleasure to serve you all these years.
Sarah B.
Posted
We have had excellent service with Crime Prevention Security Systems. They are very responsive to our needs, and always great help when we call.
Response from Crime Prevention Security Systems· Dec 12, 2017
Hi Sarah, Thanks so much for your feedback. We greatly appreciate you taking the time to review us, and for your kind comments. We appreciate your business!
Jan
Posted
Wonderful company! We have used them for 15 years and we have never had an issue. They are pro-active in solving future changes with Alarm & connectivity via phone lines including fiber optic.
Response from Crime Prevention Security Systems· Dec 12, 2017
Thanks so much, Jan! We greatly appreciate your kind comment and 5 star review!!!
Alonza H.
Posted
We have been with Crime Prevention for over fourteen years, and we have been very pleased with the promptness of their service. We have had the opportunity to meet the owner, and she treated us like a part of the family. Mr. Nick Damianos was the first technician who serviced my system. We were very satisfied with his knowledge and expertise. Our experience with Nick encouraged us to continue our security service with CP. We highly recommend CP to others!
Response from Crime Prevention Security Systems· Dec 12, 2017
Hi Alonza, Thank you for the 5 star review and your kind comment about Nick. It's been our pleasure to serve you all these years. We appreciate your business.
