Fernando P.
Posted
Lack of policy adherence for refund.
SCAM - Be aware - May-4-2026 Update: Afterpay (managing the monthly payments for CBA service), has not received any refund for the services contracted with Crypto Bot Accelerator. Even though Emilio claims the refund was provided, there is zero evidence that this actually happened. I had a conversation with Afterpay Customer Service team (5/3/2026), follow up with an email confirmation on 5/4/2026, they confirmed there is no evidence that any refund has been initiated for this account. Monthly payments remain unchanged in favor of CBA. This information was shared with Emilio and his company, with nothing but silence in response. Making a refund claim that didn't happen speaks loudly about the services and the continue SCAM they provide. Original review (1/28/2026): I register to the CBA program. While the initial conversation, I was very clear requesting information regarding their refund/cancelation policy. At the original meeting, I was informed that the policy was 60days for refund (video evidence). The initial bots were setup by Emilio and company, however, they were underperforming the initial agreement of results. Thus, at day 45, I started requesting refund. Which the answer was, that they needed to revise their bots to improve profitability. Emilio updated my bots, however, the profitability decline to -10% of the initial investment. At this point, I continue requesting my refund, to which Emilio and their team has provide no answer and keep ignoring my messages for refund. Basically a SCAM! they take your money and they don't follow through with their own internal policies. I am still waiting for my refund after 10+ requests of refund and following all additional requirements for them to provide my refund. Be careful, once they get your money, there will no adherence to CBA internal policies, if they affect them financially.
Response from Crypto Bot Accelerator· May 3, 2026
Hi Fernando, For anyone reading this, here's what actually happened. You got your refund. In full. We have the records. You also stayed in the community after the refund with full access and ongoing support from our team. We didn't have to do that. We did it because we wanted to see you win, even after you got your money back. On the bots — drawdowns happen. That's part of automated trading and we were upfront about it from the start. Short windows don't tell the real story. We have over 4 years of live performance data showing how the system holds up through every kind of market, and clients who ride out full cycles see the results. You decided to exit early, which is completely your call, and we honored it. On the policy — the 90-day guarantee was followed. Was it slower than either of us wanted? Yes, and that's on us. But ignoring you didn't happen. Every message was reviewed, and the refund went through. Calling it a scam after getting your money back and keeping access to the community doesn't line up with what happened. Anyone reading this who's considering CBA—ask us to connect you with current clients directly. We'll do it. That's not something a scam company offers. — Emilio