Holly
Posted
I love your products for myself and…
I love your products for myself and daughter. Thank you so much
Average
448 reviews
The first gourmet haircare brand specifically created for curls. Inspired by generations of home made hair remedies.
CURLSMITH (curlsmith.com) has 448 customer reviews on Consumer Courier, with an average rating of 3.7 out of 5.
448 approved reviews, newest moderated first
Holly
Posted
I love your products for myself and daughter. Thank you so much
jo M.
Posted
Thank you, new bottle received today, much appreciated, I just needed some-one to actually hear what I was saying and look at the pictures of the damaged bottle, after my terrible review, somebody did. May I just say, who ever packed the original bottle, and the replacement bottle are not very good, both had a flimsy bubble wrap envelope that did not cover the pump, they were upside down and rattling about in too large a box. I love Curlsmith products, but am not impressed with customer service. After spending £75 on conditioner, it arrived damaged, the collar that the pump fits into was broken, resulting in some conditioner leaking out. I sent photographs with the email, to be told they would send me a new pump, I took more photo's, close up, to show that the pump has no way of being attached. Sadly, I have had no further response. Curlsmiths, thank you for your response to the review, much appreciated. Restored my faith in your customer service department.
Response from CURLSMITH· Jun 1, 2022
Hi Jo! We are sorry to hear your product arrived damaged, I have checked with our customer care team and can advise that a replacement product has been ordered for you. Please allow 2-3 working days for delivery (there may be some delay due to the Jubilee bank holidays)
Mrs Linda J.
Posted
Always good, quick service
Faye F.
Posted
Very quick postage, I find the conditioners great for my hair which can be frizzy and dry and they don’t weigh my curls down.
Mayank P.
Posted
My package came with leakage and more than half of the shampoo was leaked.i have raised a query and asked to pick up the leaked shampoo and give my money back My order Id is : UK-71249
Bev A.
Posted
This is the first time I've used this product, it's quite expensive but so far so good.
Elena
Posted
Excellent products, prices and quick delivery
Hcl
Posted
Great product, gives curls a boost and softens hair