CurologyReviews of curology.com

Very helpful and quick !

Great customer service. I had an issue, and they promptly and effectively helped me.

My needs of a full refund for the sunscreens were met :)

I really like the results , what I got from feedback was that my skin looked smoother and it had more even tones .The only reason I gave it a four was that it didn’t last that long , the bottles are sort of small but use sparingly and you’ll see great results !

When I reached out for an account problem they listened and helped me.

Great experience overall, my acne is much more under control and if I have any flare ups or issues you can easily message your provider and they get back to you promptly. They are willing to listen to your concerns and address each of them. I like the flexibility of ordering your package as well. Customer service is very prompt and responds quickly and has been very helpful.

I’ve had continuous issues with Curology. The most recent involved a payment method. I have one payment method (credit card) saved as the only payment method. Somehow Curology is charging a different card that is no longer saved on my account. In the past I have paid with my debit card but due to recurring issues I switched to credit card only. Despite removing/deleting my debit card from my Curology account, my debit card is still being used to pay for the product. How is this possible if I removed my debit card? I did call my bank and they said curology has a feature that allows previous payment methods to be used even if it was removed. Curology is claiming that it is the responsibility of my bank. Whatever the case, Curology has been the common denominator in the recurring issues I’ve had. Very poor customer service and shady business practices has been my experience with Curology.

Customer service took some time to get back to me, but resolved my issue that the trial order didn't go through generously.